Process Automation Analyst

Job description

KEY RESPONSIBILITIES: Analyze complex business processes and design automation solutions using Xceptor , API Integrations , and other low-code/no-code platforms such as Kissflow and Sigma Computing . Collaborate with stakeholders to gather requirements and translate them into clear technical specifications. Build and maintain automation frameworks, workflows, and integrations to enhance reliability and scalability. Apply data analysis techniques to extract insights and support data-driven decision making. Implement automated testing and quality assurance procedures for automation projects. Identify opportunities for continuous improvement and process optimization in collaboration with cross-functional teams. Integrate automation with existing systems and ensure seamless adoption across business functions. Provide technical guidance and mentorship to team members, contributing to a culture of innovation. Develop a deep understanding of business needs in the Africa Region and proactively propose solutions SKILLS & COMPETENCIES: Education: Bachelor’s degree in computer science, Information Systems, or a related field. Experience: Minimum 2+ years in process automation/engineering, with focus on Xceptor , Kissflow , or Sigma Computing . Hands-on expertise in Xceptor (Core & Recon Hub) – including custom workflows, maker/checker functionalities, data processes, and dataset handling. Experience in gathering and documenting business requirements and converting them into technical deliverables. Proven background in delivering automation solutions in banking, financial services, or energy industry is preferred. Strong exposure to handling diverse input formats/channels and data change events. Technical Skills: Required: SQL, Xceptor, Low Code Technologies, Sigma, Python, JavaScript Desired/Advantageous: Databricks, cloud, Odoo Soft Skills: Strong analytical and problem-solving abilities. Excellent communication and interpersonal skills for engaging with global stakeholders. Ability to work independently while collaborating effectively in a team. Leadership potential with experience in mentoring peers.