Process Engineer - AI Automation & Business Process Management

Job description

At a Glance: The Story Behind AMINA Founded in April 2018 and headquartered in Zug, AMINA Bank is a pioneer in the financial industry. In August 2019, AMINA received a Swiss banking and securities dealer license from FINMA. The broad, vertically integrated spectrum of services, combined with the highest security standards, make AMINA’s value proposition unique. AMINA operates globally from its regulated hubs in Switzerland, Abu Dhabi, and Hong Kong to offer fiat and crypto services to progressive investors, traditional and crypto-native alike, whether individuals, corporates, or institutions. CVVC Global Report and CB Insights named AMINA as one of the Top 50 Companies within the blockchain ecosystem. Aite Group awarded AMINA their 2021 Digital Wealth Management Impact Innovation Award in the ‘Digital Startup of the Year’ category, and LinkedIn listed AMINA as one of the Top Startups 2021 in Switzerland. In 2022, AMINA won the Digital Assets Offering or Service at the WealthBriefing Swiss EAM Awards, and the bank was also recognised for its product offering SEBAX and won the Best ETP of the Year award at the Swiss ETF Awards 2022. In 2023, AMINA won the European WealthBriefing Award in the Digital Assets Solution, Fund Manager category. AMINA India is a wholly owned subsidiary of AMINA Bank AG. AMINA India acts as a virtual extension of the bank supporting activities spanning trading & liquidity management, digital assets research, marketing, investment solutions, risk management, account management, mid/back-office, product management, technology & engineering, IT support, finance and human resources. Your Mission (Should You Choose to Accept It) At AMINA India, we are looking for an experienced professional to lead end‑to‑end process discovery, redesign, and AI-driven automation across critical business functions, ensuring efficiency, scalability, and measurable impact. The role also champions compliant, well-governed solutions while driving adoption through close collaboration with stakeholders, delivering sustainable, high-value transformation. Your AMINA To-Do List Discover, map and redesign processes Run process-discovery workshops with teams across compliance, onboarding, operations, treasury, and client services. Produce clear, accurate process maps (BPMN or equivalent) and document the inputs, decisions, controls, and hand-offs in each workflow. Redesign and optimize the process at hand, preparing it for potential automation / AI integration Identify automation candidates and quantify the opportunity — FTE saved, cycle-time reduction, error-rate impact, and cost. Design and build AI-driven automation Translate process pain points into automation solutions using LLM-based workflows, integration platforms, and APIs. Build, test, and iterate on automations — from document extraction and drafting assistants to alert triage, reconciliation, and reporting. Engineer reliable prompts and pipelines, design the human-in-the-loop checkpoints, and evaluate AI output quality with real test sets rather than vibes. Track token usage, run-cost, and ROI per initiative, and make pragmatic build-vs-buy and model-selection decisions. Keep it compliant and governed Design every automation so the accountable human still owns the decision — especially in regulated processes (KYC/AML, transaction monitoring, reporting). Work with Compliance, Risk, and IT to ensure solutions meet control, audit, data-protection, and regulatory requirements. Maintain documentation, change logs, and a clear inventory of what's automated, who owns it, and how it's monitored. Drive adoption Partner with business owners to pilot, refine, and roll out automations — and to get genuine buy-in, not shelfware. Build internal momentum for AI adoption in a risk-aware environment, navigating IT and security gatekeeping constructively. Train users, write SOPs, and hand over solutions in a maintainable state. Your golden ticket to the AMINA team: 4–10 years of experience in Business Process Management, Process Improvement, Automation, or Operational Transformation. Proven experience analyzing, redesigning, and optimizing business processes using structured methodologies (e.g., BPMN, Lean, Six Sigma, Process Mining). Strong stakeholder management and requirements-gathering skills across business and technical teams. Hands-on experience with AI and workflow automation tools, including LLMs, APIs, and integration platforms (e.g., n8n, Make, Zapier). Practical understanding of prompt engineering, AI evaluation, and implementation of appropriate controls and guardrails. Working knowledge of Python or similar scripting languages and data analysis. Experience within banking, fintech, financial services, or another regulated industry. Understanding of financial-services processes such as KYC, AML, onboarding, payments, reconciliation, or regulatory reporting. Knowledge of risk, controls, audit requirements, and regulatory compliance considerations. Strong communication skills with the ability to bridge business, compliance, and technology stakeholders. Self-starter with a pragmatic, delivery-focused approach and the ability to thrive in ambiguous environments. Preferred Experience with crypto, digital assets, or blockchain-related processes. Familiarity with FINMA, MiCA , AML, or similar regulatory frameworks. Experience with RAG, AI assistants, agentic workflows, Process Mining, or RPA tools. German language skills are a plus. Why We’re Awesome We owe our exponential growth to our innovative and collaborate team spirit and talented workforce. Every voice counts as we are always committed to learning from diverse perspectives and backgrounds because our people make the difference at AMINA Bank. Regardless of your age, gender, belief, and background, at AMINA EVERYONE is welcome! Join our skilled team and together redefine finance.