Process Improvement Lead (Hybrid)

Job description

Date Posted: 2026-09-02 Country: United States of America Location: US-MA-ANDOVER-AN1 ~ 350 Lowell St ~ AN1 ESSEX BLDG Position Role Type: Hybrid U.S. Citizen, U.S. Person, or Immigration Status Requirements: U.S. citizenship is required, as only U.S. citizens are authorized to access certain necessary systems. Security Clearance Type: None/Not Required Security Clearance Status: Not Required Raytheon brings the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today’s mission and stay ahead of tomorrow’s threat. We deliver solutions that help our nation and allies defend freedom and deter aggression, creating a safer, more secure world. Join us and help shape the future of aerospace and defense. Raytheon’s Saudi Program Management Office is looking for an experienced CORE Process Sustainment Specialist in this role, you will lead and drive process improvement initiatives across the Kingdom of Saudi Arabia (KSA) Program sustainment portfolio, with a focus on improving readiness and long‑term sustainment effectiveness for the Royal Saudi Air Defense Forces (RSADF). You will partner with cross‑functional teams—including Supply Chain, Mission Integration, Repair & Return, Logistics, Engineering, EXIM, Quality, and other key stakeholders—to support all sustainment activities within the KSA program. Given the international customer base and globally distributed team, this role requires strong cultural awareness and the ability to collaborate effectively across multiple time zones and geographic regions. This hybrid role with at least 3 days a week in Andover, MA. Relocation assistance is not available. Limited travel will be needed internationally. What You Will Do Responsible for establishing improvement cadences, setting priorities for CORE events, tracking implementation progress, and escalating systemic issues that impact sustainment performance. Enable greater operational efficiency across the sustainment enterprise, driving standardization, and embedding continuous improvement behaviors within the broader KSA Program team. Concentrate on analyzing, improving, and standardizing sustainment processes utilizing CORE methodologies and data‑driven analytics to identify inefficiencies, reduce cycle times, increase reliability, and strengthen overall sustainment performance. Ensure process alignment, identifying workflow bottlenecks, and developing corrective and preventive actions that directly enhance customer support outcomes. Ensure that sustainment documentation—including status reporting, metrics packages, and performance analyses is accurate, complete, and aligned with expectations of the Saudi Arabian Representative (SAR) and the Saudi Program Management Office (PMO). Use analytics to identify trends in spare‑part demand, repair cycle variances, inventory health, and warranty behavior to support data‑driven decisions that directly benefit RSADF readiness. Work closely with CONUS and OCONUS teams to ensure process improvements are adopted consistently and that high‑priority sustainment needs are rapidly identified and addressed. Qualifications You Must Have Typically requires a Bachelor’s and a minimum of 8+ years prior relevant experience, or an Advance Degree in a related field and a minimum of 6+ years’ experience. Proven experience driving continuous improvement using CORE Operating Systems, Lean, or similar methodologies. CORE Champion certification obtained in a year. Background in standardizing processes, reducing cycle times, and improving reliability across sustainment operations. Ability to analyze sustainment processes, identify bottlenecks, and implement effective corrective actions. Strong data analytics skills for interpreting demand trends, repair cycles, inventory health, and warranty behaviors. Experience preparing accurate sustainment reports, metrics, and performance summaries for leadership and customer stakeholders. Ability to work effectively with CONUS and OCONUS teams, ensuring consistent adoption of improvements and rapid response to priority issues. Strong communication and collaboration skills with cross‑functional and international partners. Demonstrated management and leadership capabilities. U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract. Qualifications We Prefer Background in defense sustainment, logistics, or readiness support. Knowledge of business, industry, or operating models. Experience applying continuous improvement principles across areas such as Program Management, Project Management, Subcontracts, Contracts, Engineering, Manufacturing, Finance, Procurement, Supply Chain, or Supplier Management. Familiarity with Estimate at Complete (EAC) processes and formulation. Experience with Earned Value Management Systems (EVMS) and RLPM processes. Proven ability to engage effectively with senior leadership. Understanding of risk and opportunity management practices. Strong analytical and problem‑solving skills with the ability to proactively identify issues and develop data‑driven solutions. Ability to work independently with minimal supervision. Demonstrated strong written and verbal communication skills. Learn More & Apply Now! Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. At RTX we value: Safety, Trust, Respect, Accountability, Collaboration, and Innovation. Please ensure the role type defined below is appropriate for your needs before applying to this role. Hybrid: Employees who are working in Hybrid roles will work regularly both onsite and offsite. Ratio of time working onsite will be determined in partnership with your leader. #LI-HYBRID #LI-FR1 As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote. The salary range for this role is 107,500 USD - 204,500 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills. Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement. Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance. This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply. RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window. RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act. Privacy Policy and Terms: Click on this link to read the Policy and Terms