Process Support Engineer

Job description

**Who We Are** Applied Materials is the global leader in materials science and engineering solutions that are at the foundation of virtually every new semiconductor chip and advanced display in the world. The equipment that we create and service is essential to advancing AI and accelerating the commercialization of next-generation semiconductor chips. Join us and push the boundaries of materials science and engineering in a company at the foundation of the electronics industry. The work we do together advances the world’s technology. **What We Offer** Location: Beijing,CHN, Hefei,CHN, Shanghai,CHN, Shenzhen,CHN, Xi'an,CHN You’ll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible—while learning every day in a supportive leading global company. Visit our Careers website to learn more. At Applied Materials, we care about the health and wellbeing of our employees. We’re committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our [benefits](https://hrportal.ehr.com/applied/). As a Process Support Engineer (PSE), you'll play a critical role in guiding products through their entire lifecycle, from initial concept to final qualification. You will provide high-visibility customer support through on-site installations, system diagnoses, and the service and repair of complex systems and equipment. PSEs work closely with customers and R&D teams to develop leading-edge processes used to manufacture advanced semiconductor chips, and create hypothesis experiments and design of experiments (DOEs). You'll analyze data with statistics and compile reports with high-level conclusions on technically challenging process engineering experiments. Additionally, you will troubleshoot complex problems, perform root cause analyses, and resolve difficult process engineering and customer product issues. Process Support Engineers work across technologies such as: Chemical Vapor Deposition, Atomic Layer Deposition, Plasma Reactive Ion Etch, Physical Vapor Deposition, Anneal and Implant. **岗位地点：北京，上海，合肥，深圳，西安** **岗位职责：** - 负责客户端半导体工艺支持，包括新设备工艺验证、工艺调试、验收支持及量产导入相关工作 - 针对客户现场复杂工艺问题，开展数据分析、失效机理判断、根因定位及改善方案制定，推动问题闭环解决 - 根据新产品、新应用或客户工艺需求，开发、优化半导体设备工艺参数，支持客户达成工艺性能、良率及整合目标 - 根据公司内部或客户需求，设计并执行技术实验，收集、处理和分析实验数据，形成技术报告、总结材料或客户沟通资料 - 与客户工艺、设备、整合团队及公司内部工程、应用、产品团队合作，及时推进工艺相关问题解决和项目进展 - 为客户提供设备工艺相关的设备配置设置、工艺菜单操作规范及工艺参数维护要点相关技术指导，支持客户正确使用设备并提升工艺稳定性 - 完成技术培训、安全培训及相关认证，持续提升半导体工艺、设备和数据分析能力 - 遵守公司及客户现场的安全、环保、质量和信息保密要求 - 完成公司安排的其他相关工作 **岗位要求：** - 2027届硕士及博士学历，微电子、物理、化学、材料科学、材料工程、电子科学与技术、集成电路、半导体器件、光学工程等相关专业 - 具备良好的半导体工艺、器件物理、材料或数据分析基础，对半导体设备及制造流程有兴趣 - 良好的英文听说读写能力，能够阅读技术资料并进行基本英文工作沟通 - 良好的学习能力、逻辑分析能力、实验设计能力及问题解决能力 - 良好的沟通能力和团队合作精神，能够与客户及跨部门团队高效协作 - 能适应客户现场工作环境，并具备安全、质量和保密意识 - 接受20%-40%的国内出差 **Additional Information** **Time Type:** Full time **Employee Type:** New College Grad **Travel:** Yes, 20% of the Time **Relocation Eligible:** No Applied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.