Process Support Engineer - Kumamoto, Japan

Job description

**Who We Are** Applied Materials is the global leader in materials science and engineering solutions that are at the foundation of virtually every new semiconductor chip and advanced display in the world. The equipment that we create and service is essential to advancing AI and accelerating the commercialization of next-generation semiconductor chips. Join us and push the boundaries of materials science and engineering in a company at the foundation of the electronics industry. The work we do together advances the world’s technology. **What We Offer** Location: Kumamoto,JPN You’ll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible—while learning every day in a supportive leading global company. Visit our Careers website to learn more. At Applied Materials, we care about the health and wellbeing of our employees. We’re committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our [benefits](https://hrportal.ehr.com/applied/). ## **Position Summary** Applied Materials is seeking a skilled Process Support Engineer (PSE) to join our team in Kumamoto, Japan, supporting our customer at the JASM site. In this role, you will provide hands-on support for semiconductor process technologies, specializing in one or more of the following areas: Metal Deposition (MDP), Dielectric Deposition (DDP), Atomic Layer Deposition (ALD), Etch, Front End Process (FEP), Epitaxy (EPI), Chemical Mechanical Planarization (CMP), Ion Implantation (IMP), or Process Diagnostics & Control (PDC). ## Key Responsibilities - Provide high-visibility customer support through on-site installations, system diagnoses, and the service and repair of complex systems and equipment - Work closely with the customer to develop leading-edge processes used to manufacture the most advanced semiconductor chips, many of which are inside everyday electronic devices - Create hypothesis experiments and design of experiments (DOE); analyze data with statistics; and compile reports with high-level conclusions on technically challenging process engineering experiments - Troubleshoot complex problems; perform multiple root cause analysis; and resolve a variety of difficult process engineering and customer product issues - Communicate with both internal stakeholders and the customer to achieve goals with a focus on building relationships and establishing trust - Apply your growing knowledge of the company’s processes and customers to help solve a range of problems and analyze possible solutions ## **Location: Kumamoto, Japan.** This position will be hired directly by Applied Materials Japan and is based in Kumamoto, Japan. This role will onboard in Kumamoto and undergo a 6 to 12-month on-the-job training program in Taiwan. ## **Qualifications** - Master’s degree in chemistry/ physics, materials engineering, electrical engineering, optoelectronics or related field - 3+years of experience in semiconductor process engineering or technical support. New graduates are also welcome. - Strong analytical and problem-solving skills with hands-on experience in process development or equipment troubleshooting - Familiar with Applied Materials' platforms is a plus - Strong interpersonal and communication skills - Fluent in English (TOEIC Certification 550+ required; 700+ preferred) and Mandarin. Japanese is a plus. **Additional Information** **Time Type:** Full time **Employee Type:** Assignee / Regular **Travel:** Yes, 25% of the Time **Relocation Eligible:** No Applied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.