Processing Officer

Job Description Application Deadline: September 11, 2026 We are recruiting on a Contract Basis for 1 year What is the opportunity? Our Currency Service Center is looking for someone who can operate in a fast paced environment handling basic to moderately complex client transactions with in-put into various systems. What will you do? Responsible for preparation and input of transactions relative to Night & Day deposits, ATM deposits and Cash Supply Work on a variety of bank applications to complete client transaction process Focus on getting work right the first time and take ownership for improving capability through building necessary skills Ensure processes/controls being followed to protect shareholder interests Responsible for the management of a team completing diverse functions within the Currency Services Centre, focusing on the achievement of an enhanced client experience by meeting or exceeding established service quality standards (i.e. Service Level Agreements (SLAs) Work efforts are focused on overall effectiveness of the team (e.g. quality coaching and feedback, talent management, quality, accuracy and efficiency of the fulfillment/servicing processes and overall unit/team operations) Responsible for leading, developing and maintaining applicable product and process knowledge for the team in the areas of Night and Day, ATM and Cash Supply processing Responsible for providing a clear line of sight for the client experience, while ensuring adherence to operational risk, compliance and AML requirements What do you need to succeed? Must-have Five (5) CXC O ’Level passes or CSEC of which Maths and English are compulsory Good knowledge of Microsoft Word and keyboarding skills Very strong client first orientation Attention to details and strong organization skills Nice-to-have Ability to work in a fast paced environment Working Conditions Required to work 5 days per week – Sunday to Friday Centre operates from 7:30 a.m. to 7:30 p.m. What’s in it for you? We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual: Opportunities to build close relationships with clients Opportunities to do challenging work Opportunities to take on progressively greater accountabilities Job Skills Communication, Critical Thinking, Customer Service, Interpersonal Relationship Management, Operational Delivery, Process Improvements, Time Management Additional Job Details Address: 131 Oxford Street:Port of Spain City: Port Of Spain Country: Trinidad and Tobago Work hours/week: 37.5 Employment Type: Full time Platform: PERSONAL & COMMERCIAL BANKING Job Type: Contract (Fixed Term) Pay Type: Salaried Posted Date: 2026-09-08 Application Deadline: 2026-09-12 Note : Applications will be accepted until 11:59 PM on the day prior to the application deadline date above Our Employment Opportunities At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all. Join our Talent Community Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you. Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at . RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.