Product Analyst

gocardless

Lisbon, Portugal · Lisbon · Portugal

Posted May 19, 2026

Other
Product Development

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Job description

About us

GoCardless is a global bank payment company. Over 100,000 businesses, from start-ups to household names, use GoCardless to collect, manage and send bank payments through Direct Debit, real-time payments and open banking. With US$130bn+ processed annually across 30+ countries, we handle recurring and one-off payments without the chasing, stress, or expensive fees. Our end-to-end payment platform also features AI-powered solutions to improve payment success and reduce fraud, alongside connections to over 350 platforms businesses use everyday.

We are headquartered in the UK, with teams and operations spanning North America, Europe and Asia-Pacific.

Data at GoCardless

You’ll sit in our Data & Business Systems group and will work with technical and non-technical people across the whole company. You’ll collaborate closely with our team of talented Analysts, Data Scientists, ML/AI Engineers and System Admins, designing and delivering first-class analytics to the business.

We’re a large team with an extensive remit and expect every member to work with initiative and be driven, holding each other accountable and to a high standard. Joining our team, you’ll work in a team that strives to be the best they can be. You’ll work on complex projects across GC’s data & business systems stack.

You will enjoy being an analyst at GoCardless if:

You’re looking to champion a great data culture within GC and in the wider data community;
You enjoy collaborating and learning from people from various backgrounds and experiences;
You want to feel proud of the work you’re doing and its impact on real customers.

Our technologies: We endeavour to build simple, reliable systems and we believe in using the best technologies for each task. Technologies we use across GoCardless include: Looker, Vertex, Python, Looker, Google Cloud Platform, dbt, Airflow and Jupyter amongst others.

You’re not expected to have expertise in all these technologies. Members of our team have picked up the tools once they’ve started working with the team.

The Role

At GoCardless we use experimentation to test product changes to directly drive user acquisition, expansion, conversion and retention through continuous discovery and experimentation. As part of this role, you will be working with cross functional teams of product managers, designers, and engineers and analysts. You will be working on testing changes to our core product to increase engagement of our users to accelerate revenue. Your insights will be turned into actions as your expertise helps drive the future of GoCardless.

What excites you

Work closely with Product Managers and Product Leaders to influence the roadmap for product & growth teams through data-led insights and recommendations
Owning and iterating on experiments to generate user insight and drive business metrics, allowing the team to quickly take action on business opportunities.
Define how we quantitatively evaluate success, setting KPIs, designing tracking to measure what really matters, delving into the leading indicators of user behaviour
Influence the organisation to increase Product Data coverage and implement user tracking best practices - acting as a mentor to guide other members of the organisation to become data driven
Build models of user-segmentation, customer lifetime value etc in order to inform strategic product & commercial decisions
Continuously innovate on the practices and the tools we rely on to deliver the right insights at the right decision points (A/B Testing, Analysis (SQL), Visualisation (Looker), Tracking (Amplitude), Automation (Python), AI (Gemini)

What excites us

You have a background working in similar fast paced product-driven teams and are great at communicating insights to a range of audiences, including senior stakeholders, to drive data-informed product decisions
You are a self-starter, focused on results, with a demonstrated background in using analytics to drive the understanding, growth, and success of a product
You have extensive experience owning and developing experiment processes, including running A/B tests, and have a very strong understanding of testing and experimental design
You have extensive experience with data visualisation tools mentioned above and develop compelling visualisations which influence decision making and business understanding
You have advanced SQL skills and intermediate Python/R skills & have experience leveraging AI capabilities to enhance data analysis, automate tasks, and improve decision-making processes

We don’t expect you to meet every requirement. If you’re excited by this role, we encourage you to apply.

Base salary range: €32,000 - €48,000

Base salary ranges are based on role, job level, location, and market data. Please note that whilst we strive to offer competitive compensation, our approach is to pay between the minimum and the mid-point of the pay range until performance can be assessed in role. Offers will take into account level of experience, interview assessment, budgets and parity between you and fellow employees at GoCardless doing similar work.

(some of) The good stuff

Wellbeing - stay healthy with dedicated support and medical cover
Work away scheme - gives you the option to work away from your country of residence for up to 90 days in any 12 month period
Adaptive Working - allows you to work flexibly, around your lifestyle
Parental leave - to suit everyone embarking on life's great adventure
Learning Budget - lead your own development with an annual learning budget
Time off - generous holiday allowance, + 3 annual volunteer days, + 4 annual business-wide wellness days (‘GC Fridays’)

Life at GoCardless

We're an organisation defined by our values; We start with why before we begin any project, to ensure it’s aligned with our mission. We act with integrity, always. We care deeply about what we do and we know it's essential that we be humble whilst we do it. Working this way creates the GC magic- the reason we all love showing up to work.

Diversity & Inclusion

As of April 2025, we had 806 employees (GeeCees) globally, with 524 based in the UK, 163 based in Latvia and 119 across our other offices.

To ensure that we're representative of the world around us - and to be able to review relevant benchmarks - we ask GeeCees to voluntarily disclose diversity data. This year, the proportion of GeeCees providing data increased to 88% (up from 79% in 2024). With regards to diversity within GoCardless, we can see GeeCees identifying as:

Asian, Black, Mixed or Other — 25%

Neurodiverse — 9%

LGBTQIA+ — 9%

Disabled — 1%

Average age — 33

Female — 45%

Male — 55%

We’re rooting for you during your application and GoCardless aims to provide reasonable adjustments to make our recruitment process as remarkable and accessible as we can. Please speak to your Talent Partner if you need extra support.

If you want to learn more, you can read about our Employee Resource Groups and objectives here

Sustainability

We’re committed to reducing our impact on the environment, leaving a more sustainable world for future generations. Check out our sustainability action plan here.

Find out more about Life at GoCardless via Twitter, Instagram and LinkedIn.