Product Coach

Job description

About Our Company We’re a diversified financial services leader with more than $1.5 trillion in assets under management, administration and advisement as of year-end 2024. Our team of 22,000 people across 19 countries, serves more than 3.5 million individual, small business and institutional clients. We are a longstanding leader in financial planning and advice, a global asset manager and an insurer. Our unwavering focus on our clients and strong financial foundation connects each of our unique businesses – Ameriprise Financial, Columbia Threadneedle Investments and RiverSource Insurance and Annuities. Here, we foster meaningful careers, invest in the future, and make a difference for clients, institutions and communities around the world. Job Description Ameriprise Financial has an exciting new opportunity for a Product Coach to join our team. The role also provides hands-on coaching and guidance to product leaders and delivery teams to improve collaboration, predictability, and outcomes using observations, retrospectives, and metrics. A key focus is strengthening discovery practices (problem framing, hypotheses, experimentation, and success measures) and advancing outcome-based prioritization and value delivery. The position partners with leadership to support broader agile transformation and is accountable for regular data-driven reporting that demonstrates measurable coaching effectiveness at team, portfolio, and organizational levels. Key Responsibilities: Portfolio and Team-level Product and Value Driven Coaching – 70% Provide hands-on coaching to product owners, product leaders, and delivery teams across one or more portfolios Observe team behaviors and systems of work to identify opportunities for improvement Use retrospectives, flow metrics, and qualitative insights to improve collaboration, predictability, and delivery outcomes Partner closely with product and engineering leaders to reinforce shared accountability for outcomes Coach product owners on backlog strategy, outcome-based prioritization, and roadmap clarity Reinforce value over output by connecting work to customer and business outcomes Support teams in using appropriate metrics (flow, outcomes, capacity) to inform tradeoffs Help teams tell a clear “value story” through their roadmaps and delivery plans Focus: Improving day-to-day product delivery effectiveness and team health. Drive Discovery excellence – 20% Coach teams on problem framing, hypothesis-driven discovery, experimentation, and learning loops Help teams define clear outcomes, success metrics, and assumptions before delivery begins Increase the quality and consistency of client-centered discovery within normal product rhythms Support teams in translating discovery insights into actionable delivery decisions Focus: Better decisions earlier, reduced waste, stronger product bets Continuous Learning & Practice Advancement – 10% Stay current on modern product, discovery, and Agile delivery practices Apply new techniques where appropriate in service of team outcomes Contribute insights, patterns, and learnings back to the coaching community Model strong coaching discipline, curiosity, and outcome-oriented thinking Focus: Craft excellence and continuous improvement. Required Qualifications: Bachelor's degree or equivalent experience (4 years) 3+ years previous product coaching experience, helping teams shift from output to outcome-based deliverables Experience working in a software/digital product development environment Solid understanding of product discovery best practices Proven experience defining and measuring success of coaching effectiveness Preferred Qualifications: Previous experience driving digital transformation Strategic thought leader Experience and comfort working with cross-functional leaders In-Office Collaboration We are a client-centric, relationship-based business. Working together, in-person, is foundational to how we achieve results. By fostering a culture of face-to-face collaboration, idea sharing, productivity and personal connection, we deliver for our stakeholders — clients, advisors, employees and shareholders. Our employees work in the office at least four (4) days per week, with flexibility to work from home one (1) day per week. Some roles may require additional in-office time or different in-office expectations, and specific requirements will be discussed during the hiring process. Visa Sponsorship Applicants must have a valid work authorization that does not now, or in the future, require visa sponsorship for employment in the United States (e.g., H-1B, F-1 CPT, F-1 OPT, TN). Base Pay Salary The estimated base salary for this role is $100,000 - $137,600/ year. We have a pay-for-performance compensation philosophy. Your initial total compensation may vary based on job-related knowledge, skills, experience, and geographical work location. In addition, most of our roles are eligible for variable pay in the form of bonus, commissions, and/or long-term incentives depending on the role. We also have a competitive and comprehensive benefits program that supports all aspects of your health and well-being, including but not limited to vacation time, sick time, 401(k), and health, dental and life insurances. Full-Time/Part-Time Full time Exempt/Non-Exempt Exempt Job Family Group Business Support & Operations Line of Business MARKT Marketing Ameriprise Financial is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, military status, veteran status, genetic information, citizenship, disability status, marital status, family status or any other basis prohibited by law. We are committed to fostering an inclusive and accessible recruitment process for individuals with disabilities. If you require a reasonable accommodation to participate in the application or interview process, speak to your recruiter to discuss how we can support you.