Product Deployment Engineer

Job description

Here at Humanoid, we believe in a future where robots amplify human potential. That’s why we’ve set out on a mission to build the world’s most capable, commercially-scalable, and safe humanoid robots. We’re bringing that mission to life with HMND‑01 Alpha - our rapidly developed humanoid platform now running in real industrial pilots - and we’re growing the team to take it even further. # About the Role We are seeking a skilled and motivated Product Deployment Engineer to support the deployment and integration of our humanoid robot solutions at customer facilities in North America. The role involves on-site visits to customer facilities, data collection, lab-based simulations, executing high-quality demos, conducting in-lab and in-field testing and supporting on-site solution integration. This position requires technical expertise, attention to detail, problem-solving skills, and a customer-centric approach. # What You'll Do - Support the deployment and implementation of humanoid robot solutions at customer locations. - Conduct visits to customer facilities to gather data, assess requirements to ensure successful integration of robotic solutions. - Build physical twins, test rigs and test environments in our lab for reliability, performance and acceptance testing. - Organise and conduct product demonstrations in the lab for customers, investors, and internal stakeholders. - Represent the company at expos and industry events, delivering live product demos. - Test different product releases, ensuring timely delivery to customer sites. - Support solution integration in customer facilities, ensuring seamless operation. - Plan, organise, and supervise on-site Proof of Concept (PoC) and pilot projects, both short and long-term. - Collect and analyse product data and customer feedback; to improve product performance and deployment efficiency. - Perform minor maintenance tasks on robotic systems, including troubleshooting with remote engineering support. - Collaborate with engineering, product development, and customer support teams to optimize deployment strategies. # What We're Looking For - Bachelor's degree in Engineering (Mechanical, Electrical, Robotics, Mechatronics, or a related field) or equivalent technical qualification. - Experience with robotic solutions, automation systems, or related technologies. - Hands-on skills in mechanical and electrical troubleshooting, assembly, and maintenance. - Experience managing robotics or automation concept/pilot projects and deployment processes. - Strong problem-solving skills with the ability to diagnose and resolve technical issues efficiently, under pressure. - Excellent organisational and communication skills to coordinate with internal teams and customers. - Ability to work independently and adapt to dynamic environments. - Ability to build effective working relationships with customers, including senior stakeholders and operations staff. - Willingness to travel for short-to long-term assignments at customer and partner facilities across North America with occasional travel to Humanoid HQ and other locations in Europe. Approx 40% travel. # Preferred Qualifications - Prior experience in warehouse/logistics automation, industrial robotics or humanoid robotics deployment. - Familiarity with software integration and sensor-based automation. - Experience with CAD modeling, 3D scanning, or digital twin technology. - Experience with commissioning or acceptance testing - Experience with automation business case development. - Experience working in complex operational environments - Ability to deliver engaging presentations and live demonstrations to diverse audiences. # What We Offer - Comprehensive health coverage for US‑based employees, including fully paid medical, dental, and vision insurance, with virtual care and employee assistance resources. - Meaningful time off to rest and recharge: 23 days of PTO (accrued), separate sick leave, and paid company holidays. - 401(k) retirement plan with 4% employer match. - Competitive equity: stock options with meaningful upside as we scale. - Free daily catered lunch, snacks, and drinks in‑office. - Collaboration with top‑tier engineers, researchers, and product experts in AI and robotics. - Freedom to influence the product and own key initiatives. *For this role in Massachusetts, the expected base salary range is $100K–$130K USD per year; your placement in that range depends on how your experience maps to our internal leveling.*