Product Design

Job description

About WorkOS 🚀 WorkOS builds modern developer tools and APIs that make it easy for companies to become Enterprise Ready. Our platform powers authentication, identity, authorization, and other critical infrastructure that developers need to securely scale their products to large organizations. We recently raised a $100M Series C, valuing the company at $2B, led by Meritech and Sapphire with participation from Greenoaks, Craft, Abstract, and Audacious. WorkOS powers enterprise features for many of the fastest-growing AI companies, including OpenAI, Cursor, and Perplexity, Sierra, and Plaid. As AI reshapes software, WorkOS is at the frontier of Human and Agent Authentication, Identity, and Access Control helping companies answer a new critical question: who are your agents, and what are they allowed to do? Our fast-growing customer base includes hundreds of modern software companies building the next generation of enterprise-ready products. About the role 💭 The Product Design team shapes the interfaces and experiences that developers interact with every day — from the Dashboard and Admin Portal to AuthKit and our developer documentation. We own the design system (WorkDS and Radix) and partner with product engineers to deliver consistent, intuitive, and delightful experiences across every surface. Our designers obsess over the developer experience, spot opportunities to raise the bar, and drive initiatives end-to-end. We engage directly with customers, discover new perspectives to inform the products we build, and ship code to production. We're looking for a designer who shares a product-minded, systems-driven approach and defaults to working in the open and seeking feedback. We embrace a range of AI tools throughout our workflow, leaning on emerging technologies to improve our workflows and create product innovation. Responsibilities ✔️ - Lead greenfield initiatives end-to-end — research, scoping, definition, prototyping, implementation, and iteration — working directly with engineering to solve complex technical problems. You'll navigate ambiguity, adapt when feedback challenges your direction, and evaluate tradeoffs while continuing to raise the quality bar across the platform. - Improve existing products across the entire platform (WorkOS Dashboard, Admin Portal, AuthKit, and more), with a focus on usability, accessibility, performance, and consistency. Dogfood our own products and fix paper cuts along the way, shipping improvements directly to production. - Engage directly with customers to get feedback, uncover friction, and transform findings into scalable, reusable patterns and flows. The best part: we have Slack channels with each customer! - Contribute to our design system in Figma and code (WorkDS and Radix), creating, adapting, and deprecating patterns to keep the platform feeling like one product. - Experiment with AI tools and emerging workflows to accelerate exploration and prototyping. When you find something that works, share it with the team. - Collaborate across product design, brand design, engineering, solutions engineering, and go-to-market to define, shape, and ship products. We pull teammates in early, share work in progress, and default to working in public. Qualifications 🌟 - 7+ years designing platforms and/or complex products with information-dense interfaces. Experience with developer tools, enterprise software, or technical B2B products is preferred. - Demonstrated systems thinking: you know when to create a new pattern, adapt an existing one to different contexts, recognize when a pattern is needed, and know when to kill one. - You account for real-world complexity — edge cases, error and empty states, accessibility, and technical constraints — without letting process slow you down. You ship, learn, and iterate. - You can articulate why you made a design decision, not just what you made. You think through alternatives, weigh tradeoffs, and consider how your choices affect the entire product. - Experience running user research and translating feedback into insights that shape product direction — including knowing what to prioritize and where design will have the most impact. - Proficiency with Figma and a curiosity for what comes next – you should be excited to explore new tools and workflows and share what you learn with the team. - Front-end code familiarity, you'll contribute directly to our design system and ship improvements to production, incorporating AI-assisted development into your daily workflow. - You spot design gaps across the product and fix them without waiting to be asked. You default to showing work early, sharing prototypes in the open, and pulling in others to get to the right solution faster. Benefits and Perks (US Only) 💖 At WorkOS, we offer resources that emphasize personal and familial well-being. We offer healthcare coverage for you and your family, including medical, dental, and vision. We offer parental leave, paid-time off and fully remote working arrangements. - 401k matching - Competitive Equity - Healthcare, dental and vision coverage - FSA, ST/LT Disability, Voluntary Life - Carrot fertility benefits - 20 days paid vacation + 10 holidays + unlimited sick leave - 12 weeks fully paid parental leave - Fitness: Monthly stipend for gyms, yoga classes, race registrations or whatever keeps you active - Wellness: Monthly stipend for a massage, meditations class, therapy, or activities that enhance your well-being - Commuter benefits for hybrid employees in SF/NYC - Unlimited token usage! Please inquire directly with our recruiting team for benefits available to those working outside the US. Equal Opportunity Employer WorkOS is an equal opportunity employer, committed to diversity and inclusiveness. We will consider all qualified applicants without regard to race, color, nationality, gender, gender identity or expression, sexual orientation, religion, disability or age. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.