Product Design

Job description

ABOUT US Medical data exchange is one of the biggest unsolved problems in US healthcare. If you've spent any real time in the healthcare system, you've felt it, and it only gets worse the sicker and older you get. Metriport exists to fix that. We connect to the data sources the healthcare providers of tomorrow need, take raw data that's unusable in its source form, and turn it into a single clean format that care teams, and their agents, actually use to improve outcomes. Record retrieval across thousands of legacy systems and antiquated data pipes that used to take weeks now takes seconds. Clinicians walk into appointments with the full patient picture already in hand, and that speed can mean spotting a condition early enough to actually treat it. We're not a healthcare company. We're a technology company that happens to operate in healthcare, and we build every layer ourselves: acquisition, transform, and insight. Legacy EHRs were built to get providers paid, not to serve the clinical experience. We're building what should have existed instead: the system of record for all of US healthcare. We started in data exchange. Today we compete with the largest data platforms in the space. Tomorrow we will be the infrastructure layer healthcare runs on. We've found product-market fit (multi-million dollar ARR, 100+ customers including Amazon One Medical, Circle Medical, Color Health, and Strive Health) and we're backed by top-tier VCs with years of runway ahead of us. If you’ve had a good healthcare experience in the past few years, there’s a good chance Metriport was behind it. That’s the version of healthcare we want people to not just expect, but demand. Join us and build the future. About You We're a small, high-output team, mostly former founders including YC alumni, and we operate with real autonomy and almost no bureaucracy. We hire on competence, not pedigree. Leaders are in the office six days a week, and we generally expect the team to be available six days a week too. Not because we count hours, but because there's always more wood to chop when revolutionizing how tomorrow’s healthcare providers deliver care to their patients today. We trust our team to take the time off they need and we've never said no to a time off request. You have an entrepreneurial mindset and a strong sense of ownership. You don't wait to be told what's broken. Instead, you believe you can figure out any problem that lands in your lap even outside your exact domain. When someone scopes something for three weeks, you ask why it can't be done in three days, and you also know the difference between shipping a fast v0 and cutting a corner that comes back to bite you. You walk the tightrope between craft and speed without falling off either side. The Role As a Founding Designer at Metriport, you'll spend your time understanding customer workflows, defining the right solution to those problems, and making sure everything we ship — product, marketing, brand — looks and feels right. The upside is real autonomy: you set the design standard, you own the output, and you're not waiting on anyone else's approval. The tradeoff is that the scope is wide and the bar is high. If that sounds like too much, it probably is. If it sounds like exactly enough, keep reading. At Metriport we think of design like a rough-hewn yet elegant table: does its job, looks right in the room, built to last, and finished. You'll bring that sensibility to everything — knowing when a decision needs more thought and when it needs to ship. We strongly believe in the 80/20 rule, and rely on everyone joining our team to use it so that we can ship fast and continue to delight our users. What You'll Do Build and maintain the design system Establish a coherent design language — components, spacing, typography, color — that is simple and that engineers can build to without hand-holding. Design features end to end Take features from rough concept to detailed spec, working closely with founders, PM, and engineers to ship solutions that are functional and feel considered. Talk to, and advocate for, users Understand their workflows, form an opinionated view on the right solution, and drive toward it. Own brand and marketing design Design across all marketing surfaces — website, sales collateral, event materials. You're the person we turn to when anything needs to look good. Requirements - Design instincts: You produce Figma work that is considered and defensible — with clear opinions on typography, hierarchy, and interaction patterns. - Pragmatism: You know what to polish and what to ship. You walk the tightrope between craft and speed without falling off either side. - Technical literacy: You know enough about how software gets built to write specs engineers can use and have real tradeoff conversations. - The "Metriport" Mindset: Low ego, high ownership. You ask "Why can't this be done in 3 days?" instead of 3 weeks. Our tech On the frontend, we use React - on the backend, we rely on Node.js and TypeScript for writing core business logic. We deploy a wide range of AWS cloud services (ie ECS, Fargate, Lambda, etc), and manage our infrastructure as code with AWS CDK. Data lives in PostgreSQL, DynamoDB, S3, Snowflake, HAPI FHIR servers, and more. Metriport provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, or gender expression. We are committed to a diverse and inclusive workforce and welcome people from all backgrounds, experiences, perspectives, and abilities.