Product Design Manager

Job description

ABOUT SOLACE Healthcare in the U.S. is fundamentally broken. The system is so complex that 88% of U.S. adults do not have the health literacy necessary to navigate it without help. Solace cuts through the red tape of healthcare by pairing patients with expert advocates and giving them the tools to make better decisions—and get better outcomes. We're a Series C startup, founded in 2022 and backed by Inspired Capital, Craft Ventures, Torch Capital, Menlo Ventures, Signalfire, and IVP. Our U.S. based team is lean, mission-driven, and growing quickly. Solace isn't a place to coast. We're here to redefine healthcare—and that demands urgency, precision, and heart. If you're looking to stretch yourself, sharpen your edge, and do the best work of your life alongside a team that cares deeply, you're in the right place. We’re intense, and we like it that way. Read more in our Bloomberg funding announcement here https://www.bloomberg.com/news/articles/2026-02-10/vcs-give-solace-health-1-billion-valuation-for-patient-advocacy-tech?accessToken=eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJzb3VyY2UiOiJTdWJzY3JpYmVyR2lmdGVkQXJ0aWNsZSIsImlhdCI6MTc3MDczMDg4MywiZXhwIjoxNzcxMzM1NjgzLCJhcnRpY2xlSWQiOiJUQThVUzhLR0NURzEwMCIsImJjb25uZWN0SWQiOiJBRDYxODI0MTc0ODM0MTk0QTRENUZFNzkwMzNGMDJGNSJ9.TE2pFUAOQAPMUXFlzoQ7zeJvctq7cSibbZqtIwhW-2U&leadSource=uverify+wall. ABOUT THE ROLE As a Product Design Manager at Solace, you'll lead a team of talented product designers while remaining deeply involved in the craft yourself. This isn't a role for someone who wants to step away from design. We believe the best design leaders stay close to the work - partnering with Product and Engineering to solve complex problems, coaching designers through ambiguity, and raising the quality of everything the team ships. You'll own a portfolio of product areas, helping shape both the product experience and the designers responsible for bringing it to life. You'll balance strategic thinking with hands-on design leadership, creating an environment where designers can do the best work of their careers. This is an in-office leadership role. While Solace is remote-first, we're intentionally investing in in-person creative leadership to strengthen collaboration, mentorship, and design culture. WHAT YOU'LL DO - Lead, coach, and develop a team of Product Designers through regular feedback, mentorship, and career development - Partner closely with Product Managers and Engineering leaders to shape product strategy and define thoughtful user experiences - Raise the quality of product design across your domain through strong creative direction, critique, and hands-on design leadership - Stay closely connected to the work, contributing to complex initiatives and helping teams navigate ambiguity - Establish and reinforce design standards, systems thinking, and interaction patterns across multiple product areas - Foster a culture of collaboration, curiosity, and continuous improvement within the Product Design team - Help scale the organization by contributing to hiring, onboarding, team rituals, and design processes WHAT YOU BRING TO THE TABLE - Significant experience designing complex digital products, with experience leading designers or design teams - A portfolio demonstrating exceptional product design craft and strategic thinking - Experience partnering closely with Product Management and Engineering in fast-paced environments - Strong systems thinking and the ability to connect individual features to a cohesive product experience - Excellent coaching, communication, and feedback skills - A hands-on approach to leadership—you enjoy designing as much as you enjoy developing people - Comfort navigating ambiguity and helping teams make thoughtful decisions without having all the answers - Experience building healthy, collaborative design cultures where people grow and produce exceptional work WHO WE ARE We are a team of ambitious individuals who are passionate about putting healthcare back into the hands of patients. At Solace, you'll have a steep learning curve and an unparalleled opportunity to help shape one of the fastest-growing healthcare startups in the U.S. The work you do here won't just influence the product. It will influence the designers building it, the culture surrounding it, and ultimately the experience of thousands of patients navigating healthcare. Applicants must be based in the United States. Up for the Challenge? We look forward to meeting you. Fraudulent Recruitment Advisory: Solace Health will NEVER request bank details or offer employment without an interview. All legitimate communications come from official solace.health emails only or ashbyhq.com http://ashbyhq.com. Report suspicious activity to recruiting@solace.health or advocate@solace.health.