Product Designer

Job description

OUR COMPANY Arch is a Series B financial technology company that automates the management of private investments, improving access, understanding, and the human experience of investing across asset classes. Private investments such as venture capital, hedge funds, and private equity, make up roughly 25% of the investment universe. Traditionally, investors, advisors, banks, families, and managers track hundreds of investments in complicated spreadsheets, file folders, and busy inboxes. Not only is this tedious and time-consuming, but it is rife with opportunity for manual data entry errors, inconsistent reporting, and lost information. Enter, Arch. Arch delivers standardized data, documents, and insights in a single platform, avoiding the need to chase information across dozens or hundreds of ‘portals’. Our purpose is to save investors’ time while empowering them to make more informed investment decisions, leading to better financial outcomes. We are a fast-growing, dynamic team of 200+, serving over 400 clients, including several of America’s largest banks, families, and financial institutions. We’ve over doubled the size of the company every year since inception and we are looking to hire in all departments as we scale. THE ROLE: As a Product Designer, you'll help shape intuitive and impactful experiences for Arch users by translating user insights into thoughtful, data-driven designs. This is a key role — you'll collaborate closely with product managers and engineers from discovery to delivery, ensuring our solutions are not just visually compelling but also drive meaningful outcomes for our clients. You'll engage directly with clients and users to deeply understand their workflows, pain points, and needs. YOUR RESPONSIBILITIES WILL INCLUDE: - Engage directly with clients and users to deeply understand their workflows, pain points, and needs to inform design decisions. - Work closely with product managers and engineers from discovery to delivery, sitting side by side throughout the process. - Develop prototypes and wireframes to create shared understanding and gather early feedback before development. - Leverage analytics tools (such as Amplitude) to analyze user behavior, track feature adoption, and inform design decisions. - Conduct usability testing, iterate on designs, and proactively seek insights to refine and improve solutions — going beyond intuitive UI to help define the right solutions for the most impactful problems. REACH OUT TO US IF YOU HAVE: - A Bachelor's degree in Design (e.g., Interaction, Graphic, Visual Communications, Product, Industrial), Human-Computer Interaction, Computer Science, a related field, or equivalent practical experience. - 3+ years of professional experience in product design. - Experience conducting user interviews, usability testing, and workflow analysis. - Strong skills in Figma or similar prototyping tools, with a focus on interaction design. - Comfort with data and analytics tools to drive design decisions and learn from user behavior. - A talent and eye for visual detail in layout, typography, motion, and behavior (though this role prioritizes product design). A NOTE ABOUT US: Most of our full-time roles are based onsite at our New York City office, where our team thrives on in-person collaboration and dynamic teamwork. Being onsite daily enables us to build strong connections, move quickly, and deliver exceptional service to our clients. For select roles, we are also open to candidates based in Boston. If a role is open to Boston, it will be listed explicitly in the job location. We encourage applicants who are located in or open to relocating to the listed location to apply and join us in this hands-on, collaborative environment SOME PERKS OF WORKING FOR ARCH INCLUDE: - Strong Team - You’ll be backed by a strong team that consistently exceeds client expectations and ships new products quickly. - Your work is high impact - Being part of a small team means you have real responsibility and impact from day one. You'll be involved in discussions that drive the growth and direction of our platform from the very beginning. - Product Market Fit - We have strong product market fit, exceptionally low churn, and have grown mostly organically through word of mouth. - Team community and camaraderie - We have enormous trust in each other and always do what we can do to support one another. We're always ready to step in to help. - Great office: Our new home at 199 Water Street gives us a beautiful, energizing space to come together as a team, collaborate more easily, and keep building the next chapter of Arch. - Lunch is on Us - We’ll keep the team fueled with lunch in the office, whether you’re catching up with teammates, talking through an idea, or just taking a well-earned break.