Product Designer

Job description

ABOUT LUMINAI Healthcare operations have always depended on people to bridge the gaps that technology couldn't. It relies on complex manual work to carry out critical internal processes, yet most health systems don’t have enough resources to properly automate these tasks, leaving them stuck in outdated, labor-intensive SOPs. Luminai structures the chaos, automates the manual handoffs, and deploys end-to-end workflows across every system, providing the integrated intelligence layer to improve processes over time. By delegating to autonomous AI systems those mission-critical workflows that previously expended valuable human time, Luminai allows doctors and administrators to do what they do best: Focus on Patients. We've raised $60M in funding, including our recent Series B led by Peak XV Partners (formerly Sequoia India), with participation from healthcare-focused Define Ventures and continued support from General Catalyst and Y Combinator. We're backed by some of the best investors in Silicon Valley, including Kevin Weil (Chief Product Officer at OpenAI), Arash Ferdowsi (co-founder of Dropbox), Katie Stanton (former VP Global Media, Twitter), and CEOs of companies such as Flexport, Notion, Front, Ramp, and Twitch. Our team is in-office 4 days a week (Monday - Friday, Wednesday optional WFH) in either San Fransisco, California or New York, New York. ABOUT THE ROLE We’re looking for a Product Designer to help shape the core Luminai product experience end-to-end. You’ll work closely with Product and Engineering to design clear, reliable workflows for complex, mission-critical healthcare operations. This is a high-ownership role where you’ll influence product direction, not just execution. You’ll be responsible for turning ambiguous, real-world workflows into intuitive product experiences that customers rely on in production environments. Your work will directly impact adoption, trust, and long-term product scalability. This role is ideal for a designer who enjoys working on complex systems, thrives in ambiguous environments, and wants deep product impact early on. WHAT YOU’LL DO - Design end-to-end product experiences across Luminai’s core platform, from early concepts to shipped features - Partner closely with Product Managers to define problems, explore solutions, and make thoughtful tradeoffs - Translate complex operational workflows and AI-driven systems into intuitive, usable interfaces - Conduct user research, customer interviews, and usability testing to inform design decisions - Create wireframes, prototypes, and high-fidelity designs that clearly communicate intent to Engineering - Collaborate closely with Engineering throughout implementation to ensure quality and clarity - Iterate on designs post-launch based on real customer usage and feedback - Help establish and evolve Luminai’s design system, patterns, and UX standards - Balance speed, quality, and pragmatism in an early-stage, high-ownership environment WHAT WE'RE LOOKING FOR - 3–6+ years of experience as a Product Designer on B2B SaaS products - Strong portfolio demonstrating end-to-end product thinking and shipped work - Experience designing complex workflows, dashboards, or enterprise tools - Strong UX fundamentals paired with solid visual design instincts - Comfort working closely with Product and Engineering in highly collaborative environments - Ability to take ambiguous, loosely defined problems and turn them into clear, usable solutions - Bonus: Experience with healthcare software, AI-driven products, or operationally complex platforms