Product Designer

Job description

Skimmer http://getskimmer.com is on a mission: to modernize the pool and spa service and repair industry. We’re a private equity-backed company with 7000+ customers using Skimmer’s pool service platform to transform their businesses. But we’re not stopping there (there are over 70,000 pool service companies in this surprisingly large “niche” space). Our customers love us almost as much as we love them (check out our reviews https://www.capterra.com/p/177014/Skimmer/reviews/ and our NPS score of 68!) We were recently honored to join the Inc. 5000 list of fastest-growing companies, the Deloitte Fast 500, were named one of Built In Austin's Best Startups, as well as Austin's Best Places for Working Parents. We’re looking for big thinkers with small egos, so let’s dive in! OUR VALUES: AT SKIMMER WE: - Realize our customers' success is our success. - Build humble, diverse teams who have fun winning. - Drive results with urgency. - Earn trust through transparent communication. WHO ARE YOU? / ABOUT YOU: We're looking for a Product Designer to join our team, contributing their expertise to help scale our industry leading platform focusing on new products and growth areas for Skimmer. You'll partner closely with product and engineering and collaborate with cross-functional stakeholders to deliver excellent, intuitive, innovative, and impactful digital experiences for our customers. WHAT YOU'LL DO: Design Execution - Develop and refine wireframes, prototypes, user flows, and high-fidelity visual designs in accordance with product/user requirements for existing and new experiences - Partner with product to conduct and analyze user research, usability testing, and data to inform design decisions alongside product management counterparts. - Partner with product management and contribute to roadmap initiatives from discovery to delivery, ensuring high-quality outcomes. Design Systems and Practice - Contribute to the development and execution of the vision, strategy, and roadmap in alignment with business goals and user needs. - Collaborate with your design colleagues to advance existing design patterns and practices for desktop and mobile versions of our products. - Execute user-centered design principles and represent the voice of the user throughout the development of mockups, prototypes, and delivered features. - Work with other design team members to create and maintain visual and experiential consistency across products and features. Contributing to the existing and future design system(s). Collaboration & Communication: - Partner with product managers, engineers, and stakeholders to ensure seamless integration of design practices and outputs into day-to-day development processes. - Communicate design rationale and present solutions to various audiences, including internal and external stakeholders. - Facilitate workshops and design sprints to drive alignment, innovation, all while ensuring projects are delivered on time and to a high quality standard. WHAT PERFORMANCE LOOKS LIKE - Within your first 3 months you will have fully embedded into a product team and you are contributing design requirements into existing projects. You are building low and high fidelity prototypes, helping execute user research and testing, and helping to ensure the product vision is delivered. Most importantly, you have a deep understanding of our customers and you are proficient at translating their problems into well-defined solutions. YOUR EXPERIENCE - Experience in product design with at least 1 role in design at a SaaS company, having worked on both mobile and web applications. - Ability to balance user needs with business objectives and technical constraints. - A strong understanding of visual design principles and demonstration of applying them to web and, ideally, mobile applications. - An emerging understanding of user research methods, accessibility standards, and mobile design standards. - Proficiency with design tools such as Figma, AI tools such as Claude or Paper, and work management tools like Jira or Azure DevOps. - Excellent communication, presentation, and storytelling skills. - Ability to contribute to project requirements with light supervision required, ensuring commitments and deadlines are met or exceeded. - High emotional intelligence (EQ). BENEFITS - Competitive base pay + bonus potential - Generous medical, dental, and vision plans (we pay 100% of your premium and 50% of your dependents’) - Fantastic culture with a very strong eNPS- we work hard, celebrate wins, and learn as we go to always be improving to benefit our customers. - Immediate access to 401(k) with company match - Flexible PTO (MINIMUM of 10 days required every year) - 12 weeks paid parental leave for birthing parent, 6 weeks paid leave for supporting partner - Remote work friendly - Comprehensive learning and development budget - A manager dedicated to your development At Skimmer we are deeply committed to building a diverse and inclusive workplace (it’s in our values). We’re proud to be an equal opportunity employer, seeking to identify and onboard people from all walks of life. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, family status, marital status, sexual orientation, national origin, genetics, neurodiversity, disability, age, or veteran status, or any other non-merit based or legally protected grounds. We also acknowledge that there is no “perfect” candidate - if you fulfill the majority of these requirements, believe this is a role you would be excited about on a daily basis, and resonate with our culture, we encourage you to apply. Skimmer has downtown office spaces in Austin, TX and Toronto, ON, and remote-first employees around the US. Right now we can hire hybrid employees in Austin and Toronto, or remote employees in the following states: Alabama, California, Florida, Georgia, Illinois, Indiana, Kansas, Kentucky, Maryland, Michigan, North Carolina, Ohio, Oregon, Rhode Island, Tennessee, Texas, and Virginia.