Product Designer, Content Experience

Job description

Artificial Intelligence. Actual Impact. At Docebo, we’re using AI to change how people learn at work—and we mean actually change it. We’re an AI-powered learning platform that helps organizations create, deliver, and manage training all in one place. But our real mission goes deeper: we help teams move faster, work smarter, and focus on the work that truly matters. Our platform is built with intelligent, time-saving tools that personalize learning, eliminate busywork, and turn training from a checkbox into a superpower. The result? Better experiences for learners and real results for businesses. We’re shaping the future of learning with a team that isn’t afraid to challenge the status quo. If you're excited by the idea of using AI to make work-life better for real people–you’ll feel right at home here. And it’s not just what we build, it’s how we show up. At Docebo, our values aren’t just posters on the wall—they guide how we work every day. We call it the Docebo Heart: trust by default, assume positive intent, and create space for different perspectives to thrive. So… what are you waiting for? Join 900+ Docebians around the world and help us reinvent the way people learn, because learning never stops. THE ADVENTURE AHEAD 🚀 As our Product Designer for Content Experience, you will step onto a global stage to design the intuitive, AI-assisted workflows that power how the world's leading organizations create, manage, and discover learning content at scale. You won't just be tweaking interfaces; you will actively turn complex content operations into beautifully seamless, high-impact product experiences that make workplace learning feel like magic. Operating at the sweet spot of advanced interaction design and cutting-edge AI technology, your work will directly elevate how millions of learners build skills and grow their careers every single day. THE DAY-TO-DAY 💻 - Lead the Charge: Drive the end-to-end design for key Content product features and complex workflows, transforming them from messy problem spaces into polished, shipped realities. - Architect the Flow: Map out intricate content structures, intuitive screen transitions, and detailed product states so that content creators, reviewers, and learners always know exactly what to do next. - Partner for Impact: Collaborate closely with Product and Engineering to navigate technical constraints, align on scope, and balance design ambition with real-world implementation. - Design the AI Frontier: Craft seamless, human-in-the-loop AI workflows that empower users to generate, refine, and govern content while remaining confidently in control. - Polish to Perfection: Prototype realistic feature states and design complete edge-case experiences—from empty states and localization needs to recovery paths—ensuring high quality before a single line of code is written. - Shape the Language: Elevate our product vocabulary by designing clear labels, helper text, and feedback messaging that guide users through complex content operations effortlessly. YOUR SUPERPOWERS 🦸‍♀️ - SaaS Wizardry: Bring a proven track record of designing high-complexity B2B SaaS, enterprise content platforms, authoring systems, or AI-assisted products. - Systems Thinking: Showcase a stunning portfolio packed with complete feature flows, robust information architecture, and beautiful, implementation-ready interaction design. - Ambiguity Navigator: Demonstrate the confidence to dive into loosely defined product problems, make tradeoffs visible, and proactively pull in partners when scope expands. - State Master: Possess a meticulous eye for the details, skillfully designing for multiple user roles, permissions, error recovery, and accessible design system patterns. - Collaborative Catalyst: Excel in a highly cross-functional environment, utilizing strong communication skills to explain the "why" behind your design decisions through the lens of user value and business impact. - AI Curiosity: Bring a visible learning mindset and a passion for leveraging AI tools to accelerate research, explore concepts, and sharpen your own design craft. BONUS POINTS 🌟 - Domain Expertise: Prior experience designing enterprise LMS tools, digital asset management (DAM), multimedia content creation workflows, or HR tech. - AI Trailblazer: Past hands-on experience designing generated-output, content recommendation, or complex review and approval cycles. - Design System Champion: A history of actively contributing to shared design systems, accessibility standards, or localized content patterns. OUR INTERVIEW PROCESS 🗺️ - Step 1: We’ll kick things off with a 30-minute video call with a member of our Talent team. We’ll get to know you, share more about the role and team, and make sure we’re aligned. - Step 2: A 45-60-minute video call with the hiring manager, where they’ll dig deeper into your experience, approach, and what excites you most about this opportunity. - Step 3: A 60 minute Deep-dive and collaborative case study session. - Step 4: Final conversation focusing on culture add, values alignment, and cross-functional collaboration. OUR HYBRID WORK PHILOSOPHY 🤝 Great work can happen anywhere but coming together helps us go further. Our team spends three days a week in the office (Tuesday-Thursday) to collaborate, solve problems, and learn from each other. With flexibility the rest of the week, it’s a balance designed to help everyone do their best work and keep growing. OUR TOTAL REWARDS PHILOSOPHY 🎉 Our Total Rewards Philosophy centers around three core areas to reward and care for our People: - Rewarding Impact: We lead with competitive pay to reward the impact, skills and traits that fuel our success. - Fostering Holistic Wellbeing: We care deeply about and invest in the whole person with programs that support our people’s physical, mental, and financial well-being. - Empowering Our Talent Culture: We build a culture of trust and empowerment by designing our rewards and benefits with transparency, equity, and flexibility, enabling our people to do their best work and stay for the long haul. OUR PROMISE TO YOU 😍 - Financial Wellness: Own a piece of Docebo through our Employee Share Purchase Plan (ESPP) at a 15% discount, plus a competitive compensation package. - Your Well-Being, Covered: You’ll get access to health benefits, so you can get the care you need when you need it. - Rest, Relax, Repeat: Rest and recharge with paid vacation days, two company-wide Docebo Days, floating holidays for cultural celebrations, and your birthday off! - Family First: We provide coverage offering you time with your little one(s) so you can soak up all those precious moments. Fun fact: we had 30 Docebian babies join the family in 2025! - Fuel for Your Day: Receive a meal voucher for every working day, so you can focus on doing your best work while enjoying a meal that keeps you energized. - Connections That Count: Connect with global communities through our Employee Resource Groups (including PRIDE, DWA, BIDOC, and Green Ambassadors) and company-wide events that keep the fun rolling all year long.