Product Designer, Derin

Job description

Surgo Health is building the Behavioral Intelligence layer for healthcare. We reveal why people make the health decisions they do, predict what they will do next, and help organizations make the decisions that change outcomes. A life-saving treatment does no good if people don't take it. Healthcare has built a strong layer of data that shows what happened to a patient: clinical records, prescriptions, social determinants of health. It still can't explain why people make the decisions that lead there. Surgo exists to fill that gap. Surgo is a Public Benefit Corporation grounded in two decades of global health experience. We generate foundational behavioral data and build the AI products that put it to work at population scale. Our customers include life sciences companies, health systems and payers, public agencies, foundations, and academic researchers. Our work is backed by 40+ peer-reviewed publications and trusted by partners including the Gates Foundation, J&J, Takeda, Pivotal Ventures, and the Clinton Health Access Initiative. We are a fast-growing, DC-based team with global reach, looking for people who want to help shape the future of healthcare. **The Role** Derin is a behavioral science-backed, AI-powered adaptive research platform built for healthcare that conducts in-depth interviews to reveal the unseen “why” behind health decisions—with the depth and rigor of expert-led research, at unprecedented scale and speed. It holds natural, adaptive conversations with people at scale and turns what they say into behavioral insight our customers can act on. Derin v1 is live and working. Now we want to build a v2 that clients love to use. We are hiring our Product Designer to own the Derin client interface end to end. Our clients are researchers, program leads, and decision-makers in life sciences, health systems, public agencies, and foundations. They come to Derin to design studies, launch interviews, monitor fieldwork, and make sense of thousands of conversations. Your job is to make that experience intuitive, fast, and trustworthy. The heart of this role is turning complex data into clarity. Derin produces rich, layered output: transcripts, themes, behavioral segments, quantitative results, and AI-generated summaries. You will design the visuals and workflows that let a busy client see what matters in seconds and dig deeper with confidence. You will work closely with product, engineering, data science, and behavioral science, and you will talk directly with clients. This is a hands-on role. You will set the design direction for v2, and you will also build the prototypes and ship the pixels. You will lay the foundation for design at Surgo, with room to grow the function as Derin scales.