Product Designer – Internal Tools

Job description

SwingDev—a hippo company is the Polish branch of a **fast-growing InsurTech** product company – Hippo Insurance. We’re here to make home insurance smarter and more proactive, using tech to bring fresh solutions. We also create digital products that support our customers, always focusing on what really makes an impact. Putting a lot of effort into hiring top-tier professionals is a proof that we care a lot about tech experience, the attitude, human approach, and what we could call „culture fit”. **„SwingDev is all about people”** - yes, it may sound a bit cliche. But whether we're writing code or just hanging out, we know that people are at the heart of everything we do. We like to have a good time and keep things light, even when we're tackling big projects. We could brag about what’s making us special, but we’ve boiled it down to two key ingredients: mature, companionable people who, rather than compete, prefer to inspire and have each other’s backs; a culture of trust, empathy, and positivity that keeps us together, lets us interact as teammates and friends, and truly enjoy the ride. So if you're a **Mid Product Designer** looking to shake things up and have a good time while you're at it, you’ve come to the right place. 🚀 # About the role: You'll be the solo **Product Designer** on **Hippo's internal tools** – from claims platforms and underwriting AI to agent portals and beyond. The work is dense and complex, but it's also the kind that matters – every improvement you ship is felt by real people doing real jobs. You'll be designing for the moment AI hands off to a human – one of the more interesting problems in product design right now. It's a tight team of ~9 with weekly crits, a clear growth path, and just enough structure to keep things moving. ### What will you do? - You'll design intuitive, accessible internal tools that Hippo teams use every day – the kind of work where you can message your users on Slack and watch your designs move metrics within a sprint. - You'll partner with PMs and Engineers from discovery onward – defining problems, exploring solutions, shipping features that move real operational metrics (handle time, error rates, throughput). - You'll run user interviews, shadow sessions, and lightweight feedback loops with the people who actually use the tools. - You'll sketch, wireframe, and prototype at the right fidelity for the question you're trying to answer (we use Figma and LLMs daily). - You'll facilitate the messy conversations that get product, design, and engineering aligned. - You'll share your work openly: process, half-formed ideas, and mistakes included. You'll show up to design crits with opinions and leave with better work. ### We might be a match if you… - Have 3+ years shipping production work, with a portfolio that shows your process, your data, and your impact. - Know Figma well: components, variables, auto-layout, prototyping – the works. - Are comfortable with data-dense, workflow-heavy interfaces: tables, filters, dashboards, multi-step flows, power-user shortcuts. - Use LLMs as part of your design toolkit (Claude sits next to Figma here – research synth, draft thinking, prototyping, writing). - Can run solo on a project with Staff Designer support when you need it. - Take initiative – spot a broken meeting, suggest a fix; get a vague brief, push back; see a better way, bring it up. - Are **fluent in English** and **available in the afternoons 2-3 days a week** (occasional evening calls for US time zones). - Show up: camera on during calls, team events when they happen, and the occasional dumb meme in Slack. We're remote but not Slack-only. Dogs and cats very welcome – we're unapologetically a pet-friendly team ([proof](https://www.swing.dev/pets)). - Have a clear design process you can talk through – you can defend ideas without getting precious about them, and you give and take feedback honestly (we do weekly design crits). **You'll get extra points for:** - Experience with internal tools or ops-heavy products (admin panels, agent consoles, claims tools, CRMs, etc.). - Experience designing AI-powered features: chatbots, agent assistance, AI-driven workflows, LLM-in-the-loop interfaces. - Some context on US home insurance, claims, or insurance operations – or genuine curiosity to learn it. - Experience working with US stakeholders and the time-zone juggling that comes with it. ### Recruitment process: - Send us your CV **and portfolio** – it's the best way for us to get to know you. A portfolio is required to be considered! - Record a short, 20-minutes long one-way interview (async, on your schedule). - Jump on a call with one of our Recruiters. - Complete a recruitment task. - Have a chat with [Michał](https://www.linkedin.com/in/michalbutkiewicz/?skipRedirect=true) (Director of Design) and [Mikołaj](https://www.linkedin.com/in/miko%C5%82aj-wilczy%C5%84ski-0489451b0/?skipRedirect=true) (Staff Designer). - Meet on the final stage with [Marcin](https://www.linkedin.com/in/marcinmincer/) and [Alicja](https://www.linkedin.com/in/alicja-wilemajtys-186b43a7/). - and... welcome aboard! 👋