Product Designer (Mid-Level)

Job description

Hey there! Thanks for stopping by. We're Airtasker, the tech company that connects people who need to get things done with those who have the skills to do it. Our mission is to empower people to realise the full value of their skills. This doesn't just apply to those who use our product. It's also for our whole team of go-getters who bring the product to life and deliver impact to our community on a daily basis. Because we believe work (and life) is always better when you truly know and appreciate your strengths and skills. We're on the hunt for a mid-level Product Designer who's hands-on, AI-curious, and wired for shipping. You'll join a cross-functional team to elevate the customer experience across our product, owning problem spaces from start to finish. Some days that means building the solution yourself to move fast and learn. Other days it means crafting considered designs for engineers to build when the work is more complex. We move quickly, so this role suits someone who's resourceful inside real constraints, treats prototypes as the fastest way to learn, and has the curiosity to use AI in both the product we ship and the way they work. You'll think holistically about the product (not just the design), form views on what we're shipping and why, and bring them to the table. You'll have a support network of product designers, product managers, your design manager and engineers to help you grow in your craft and your career, delivering work you're genuinely proud of. Join our team and help shape the future of Airtasker! WHAT YOU'LL DO: - Own problem spaces end-to-end. Coordinate with PMs, engineers and product marketing to define the work, then carry it from research through to shipped solutions. - Bring a product mindset. Care about what we're shipping and why, not just how it looks, and form views on roadmap, scope, success metrics and trade-offs. - Build, ship, learn. Get something tangible in front of real users early, whether a rough prototype or a thin slice of the live product, and let what you learn drive the next iteration. - Discover creative solutions inside real constraints. Time, scope, resourcing and tech debt are part of the job, so find creative paths to deliver high-quality work at pace. - Look for AI opportunities in our product and your own work. Spot ways AI can help our users in their daily lives, and adopt AI in your own design process to ship faster and explore more. - Rapidly prototype with AI. Move from flows and wireframes through to high-fidelity designs and AI-built front-end prototypes. No coding background needed, just the curiosity to use AI to get there. - Develop and iterate on interfaces with the right level of craft, balancing pragmatism with quality. - Run user research and validate hypotheses to deeply understand problems and shape what comes next. - Apply and contribute to the Airtasker Design System, raising the bar with your own work and feeding improvements back where it makes sense. - Bring your work to the team for feedback, and use design reviews to land on the right solution and execution. WE'D LOVE TO HEAR FROM YOU IF YOU TICK SOME OF THESE BOXES: - 4-5 years of experience in product design. - A hands-on mindset and a real desire to use AI, both in the product you ship and in how you work day-to-day. - Solid foundation in product design fundamentals, with a portfolio that shows growth in visual interface design. - Effective cross-functional collaboration with PMs, engineers, product marketing and others. - Comfortable shipping high-quality work inside real constraints. - Proficient in Figma and comfortable designing for iOS, Android and responsive web. - Proficient in qualitative research, from discovery and prototyping to testing and iteration. - Cares about outcomes, not just outputs, and forms views on the product, not just the design. - Familiarity with marketplace dynamics is helpful, but not required. - Open to giving and receiving constructive feedback in design reviews. OUR PEOPLE EXPERIENCE: Our people team at Airtasker are dedicated to designing an industry leading people experience. This means creating an environment where you are empowered to do your best work and realise the full potential of your skills.Thriving - Hybrid working - when it comes to working, there’s no “one size fits all” approach, with Airtasker you choose the environment that helps you do your best work. - Airtime - welcome to no Slack and meeting-free Fridays! Airtime is designed so we regularly have dedicated focus time for work and personal growth. - Recharge days - each quarter we have a company-wide Recharge Day, equivalent to 4 additional days of leave per year. It’s a day for everyone when the world can wait and self-care takes centre stage. - Wellbeing support - our Employee Assistance Program provides confidential access for our people to GPs, dieticians, counselling and mental health specialists, providing essential support whenever needed. - Airpowerment Fund - we provide a $200 allowance to spend on anything that supports your health & wellbeing Rewarding - Airtasker credits - it’s a great feeling to get things done. Even greater when you get $1000 worth of credits every year to help you check off your to-do list and connect with our community of Taskers. - Fair and equitable pay - this is a core commitment to our people. Every year we review industry data to ensure our compensation framework supports everyone to be recognised for the full value of their skills. - Tenure leave - To celebrate our people’s commitment to Airtasker, we offer tenure leave starting from your 3rd anniversary with the company. This begins with 3 extra days of leave per year, gradually increasing to a maximum of 5 days per year. Belonging - DAREtasker - join our Diversity, Equity and Inclusion committee! Every month we meet to create meaningful and impactful programs of work that embrace belonging at Airtasker. - Celebration swap - not everyone celebrates the same things. That’s why, at Airtasker, you can swap national, state or territory public holidays for the ones that matter to you. Growing - Learning and development - learning at Airtasker is on the job, guided by managers, enhanced by peers and led by ourselves. We deliver learning programs and budget allowances to invest in your growth. - 360 performance reviews - feedback is a gift. Every year we run 360 reviews across the business to recognise achievements and promote personal growth. - Volunteer leave - Our team members can take a day each year to lend a helping hand and support a cause they are passionate about. Celebrating - Awards - and the winners are… our go-getters! Whether it’s our peer-nominated quarterly Values Awards or our periodic Go-Getter Spirit Award, we love celebrating our people and spreading good energy. - Vibe committee - good vibes only! Our Vibe Committee delivers events that hit the sweet spot of bringing us all together to enjoy each other’s company whether you’re local or remote. - Birthday leave - All of our people get an extra day of leave during their birthday week to take time away from work to celebrate. At Airtasker we believe in culture add - that each person is different and has their own background, learnings and unique experiences that can add to the Airtasker cultural tapestry. We pride ourselves on our inclusive culture, and encourage applications from people of all backgrounds. To all recruitment agencies and talent suppliers: Airtasker does not accept unsolicited resumes. Airtasker is not responsible for any fees related to unsolicited resumes. Please do not forward resumes to our job postings or directly to our managers. If you are on our supplier list and have terms in place, ensure you work alongside our internal TA team and do not send resumes directly to managers. #LI-TR1 #LI-Hybrid