Product Engineer - EV Charging

Job description

Your Team You will be a key member of a dynamic, small product team dedicated to pioneering advancements in EV charging technology. This team is crucial to EVSE's success, driving innovation, developing new products, providing high-quality support and continuously improving existing solutions and systems to maintain our competitive edge in the market. Through collaboration and cutting-edge research, your team ensures EVSE remains at the forefront of the EV charging industry. Your Role As a Product Engineer at EVSE Australia, you will play a pivotal role in developing, testing, and supporting our EV charging hardware and software solutions. You’ll collaborate with cross-functional teams, interface directly with customers and suppliers, and contribute to both the innovation and reliability of our products. This is a hands-on, multifaceted engineering role ideal for someone who thrives in a fast-paced environment and enjoys tackling new technical challenges every day. You’ll have the opportunity to make a significant impact within the company, with a strong pathway for career advancement. Key Accountabilities - Support the development, testing and ongoing improvement of EV charging products, software and associated systems. - Conduct product testing, validation and troubleshooting activities to ensure product quality, performance and reliability. - Work closely with hardware suppliers, engineering teams and other internal stakeholders during product development and testing. - Collaborate with Engineering, Sales, Marketing and Customer Support teams to provide technical expertise and resolve product-related issues. - Assist in the preparation and review of technical specifications, product documentation, user guides and training materials. - Support the commissioning, quality assurance and validation of EV charging products prior to customer deployment. - Provide Tier 3 technical support for complex product and software issues, including troubleshooting and root cause analysis. - Support and share technical knowledge with Tier 1 and Tier 2 support teams to improve issue resolution and customer outcomes. - Maintain accurate records of product issues, customer feedback and technical solutions to support continuous improvement. - Bachelor’s degree in engineering with a focus on Electrical engineering being a plus. - 2+ years of experience in an Engineering role, preferably in R&D or product development for the EV, solar, or other internet of thing’s industry. - Technical knowledge of EV charging technology is ideal. - Excellent project management and organizational skills. - Strong communication and interpersonal skills. - Ability to think strategically and support innovative product development initiatives. - Experience working with international suppliers and manufacturing partners would be beneficial. Why Join EVSE? - Contribute to the clean energy transition. - Work alongside industry experts. - Career growth in a fast-growing, technical sector. - Product and systems training will be provided. EVSE Australia is a leading provider of electric vehicle (EV) charging solutions, dedicated to accelerating the transition to sustainable transportation across Australia and New Zealand. EVSE delivers end-to-end EV charging infrastructure for residential, commercial, government, and fleet clients and is committed to powering a cleaner future by making electric mobility accessible, reliable, and convenient for all.