Product Engineer (Platform)

Job description

Are you a product-minded backend engineer who enjoys turning customer problems into reliable platform capabilities? Join Chainstack and help make blockchain infrastructure easier to provision, operate, and scale. About us Chainstack powers global blockchain applications across fintech, DeFi, wallets, custodians, analytics, and everything in between. Teams cut time-to-market, cost, and risk with one platform for nodes in the cloud, offered through preferred service providers, or self-hosted. Standardized node management puts reliability on autopilot and keeps performance predictable, giving operators control and transparency while developers get a consistent way to build and scale. About the role We're looking for a Product Engineer to own customer and business problems end-to-end behind blockchain infrastructure: understand the opportunity, shape the solution, ship it, measure the outcome, and keep improving it in production. You'll work across backend services, infrastructure workflows, developer experience, and customer-facing product, partnering with product, platform, DevOps, support, and sales to turn real customer and operational needs into simple, scalable products. This is a product-first role. Strong product judgment and end-to-end backend ownership are the core. Platform and infra depth (Kubernetes, IaC, on-call) is a strong plus, not a gate. We care that you understand what customers are trying to do, how your decisions move revenue, retention, adoption, and support load, and how to turn that into shipped work. Responsibilities Own product initiatives end to end: from problem definition through spec, build, rollout, measurement, and iteration. Turn ambiguous customer and operational problems (provisioning, reliability, scalability, observability, deployment, pricing, usage) into clear plans and measurable outcomes. Build backend services, APIs, internal tools, and customer-facing capabilities that make blockchain infrastructure easier to provision, operate, and scale. Spot friction, reliability risks, scaling limits, and missed opportunities, then drive practical fixes from concept to production. Define and improve the metrics that matter: activation, adoption, provisioning time, deployment success rate, operational cost, incident frequency, support volume, retention. Use AI across the workflow (research, specs, implementation, testing, analysis) to move faster, with a high bar for verifying what it produces. Work across product, engineering, DevOps, support, and sales, and communicate decisions, trade-offs, and risks clearly in writing. Requirements 5+ years of software engineering, ideally in backend, product, platform, or distributed systems roles. A track record of owning projects end to end: discovery, design, build, test, deploy, measure, iterate. Strong product sense. You connect technical work to customer value, commercial impact, and measurable outcomes. Solid backend experience building production services, APIs, and integrations in a modern language. Real understanding of distributed systems, asynchronous and event-driven architecture, and the reliability trade-offs. Hands-on with at least one message broker or event-streaming tool (NATS, Kafka, RabbitMQ, or similar). Experience designing, deploying, and operating services in Kubernetes and containerized environments. Comfortable operating what you ship: CI/CD, observability, and basic production ownership. A practical AI-native workflow. You use coding and research agents and debugging assistants to speed up design, implementation, testing, and analysis, without dropping your bar for correctness. Excellent written and spoken English. Nice to have Go in production. Infrastructure-as-code (Terraform, Terragrunt, Helm, or similar). Blockchain integration via RPC APIs, or operating blockchain client nodes. Web3 infrastructure: validators, indexing, node orchestration. Building self-service products, internal tooling, or deployment and automation systems. Planning practices (RFCs, ADRs, PRDs, spec-driven development) and the writing to back them: proposals, runbooks, briefs. Working directly with customers, support, or sales to turn friction into product improvements. Usage-based products, infrastructure pricing, or B2B SaaS metrics. What we offer Competitive salary in USD - Fair, transparent compensation based on experience and impact. Stock options - Share in Chainstack's growth and long-term success. AI-first environment - Use AI to reduce repetitive work and focus on judgment and shipping. Cutting-edge tech stack - Work with modern infrastructure and stay close to Web3 innovation. Flat structure, no bureaucracy - Take ownership, move fast, and make decisions with real impact. Flexible schedule - Work when you are most productive and maintain balance. Global, fast-growing market - Build in a rapidly evolving industry with real customer demand. Diverse, multinational team - Collaborate with people across countries, backgrounds, and functions. Ready to take your career to the next level? Apply now.