Product Evaluation Request Tech

Job description

NIBCO is a recognized leader in the flow control industry. Headquartered in Northern Indiana, with a manufacturing history that spans over a century, NIBCO operates manufacturing facilities across the United States, as well as Mexico and Poland. NIBCO is known by our customers for exceptional quality, commitment to on-time delivery, and outstanding product innovation. Setting us apart from our competitors is our people. If you're looking for a place where your hard work and great ideas make a difference--NIBCO is the place for you. POSITION INFO: The Product Evaluation Review Technician is responsible for conducting tests and analysis of returned customer products for failure investigations. This role will provide detailed testing results for assistance in production issues and/or providing information to be communicated to the customer regarding installation and application faults. The associate will interact with WHQ Engineering, Marketing, and Tech Services to communicate product return observations. Technician will also be utilized to assist with DARE Lab testing, as schedules permit. This associate will also be required to perform routine maintenance on test equipment. NIBCO INC.: Posts | LinkedIn RESPONSIBILITIES: • Operate using testing methodologies that are efficient, effective, and safe. • Performs thorough analysis on product returns. • Effectively communicate investigation results. • Guarantees the accuracy of reported data. • Maintain the records and physical samples in accordance to standard operating procedures. • Investigate product issues and report findings to appropriate functions for action. EXPERIENCE: Must have the ability to interpret general engineering drawings, technical procedures, and state/governmental regulations. Experience in analyzing product failures is desirable. EDUCATION: High School Diploma or GED required. TRAINING AND SKILLS: Role requires effective measurement skills and ability to run testing equipment. The associate must be able to work independently. Candidates must have basic computer skills and SAP knowledge would be beneficial. WHQ1 PHYSICAL DEMANDS / ENVIRONMENTAL FACTORS: This job requires the ability to safely lift heavy objects and perform strenuous activities. Must be able to traverse work area and facility to operate and observe testing equipment. Must be able to lift up to 35 pounds at times. Visual acuity to inspect products and machinery. Dexterity and accuracy as needed to operate testing equipment or gauges. NIBCO is committed to equal opportunity employment. It is the policy of NIBCO to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.