Product Introduction (PI) Field Engineer

Job description

Req ID:526829 At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, 80,000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars. Could you be the full-time Product Introduction (PI) Field Engineer in Thessaloniki we’re looking for? Your future role Take on a new challenge and apply your technical expertise in a dynamic and collaborative environment. You’ll work alongside proactive and solution-oriented teammates. You'll play a key role in ensuring the safe and reliable operation of a new rolling stock fleet during its warranty period. Day-to-day, you’ll work closely with teams across the business (operations, maintenance, engineering, and suppliers), provide technical support during fleet maintenance, and coordinate corrective actions to resolve in-service issues. You’ll specifically take care of technical investigations and root cause analyses, but also support the implementation of engineering changes and maintenance actions. We’ll look to you for: Supporting technical activities on Alstom products during the Product Introduction period, as well as during commissioning, warranty, and validation phases (if applicable). Collecting and reporting technical performance data to the Product Introduction Manager. Implementing corrective and preventive maintenance actions. Supporting engineering changes, software updates, and fleet modifications, including verification of correct installation and testing. Diagnosing operational equipment malfunctions and recommending preventative and corrective actions. Providing on-site technical support for the fleet during revenue service and maintenance activities. Investigating vehicle faults and failures occurring in service or during depot operations. Assisting with validation and commissioning activities following design changes. Ensuring technical documentation is updated and configuration control requirements are maintained. Providing guidance and support to technicians in troubleshooting and repairs. Preparing and implementing field modifications (FM). Escalating critical technical issues to engineering and specialist support teams. Ensuring compliance with railway safety rules, company procedures, and quality standards. Promoting a strong safety culture within depot and operational environments. All about you We value passion and attitude over experience. That’s why we don’t expect you to have every single skill. Instead, we’ve listed some that we think will help you succeed and grow in this role: Degree or Diploma in Electrical or Mechanical Engineering. Proficiency in English; Greek preferred, an additional European language is an asset. 3–5 years of proven experience in product introduction or system integration within infrastructure projects. Understanding of EHS and quality standards. Ability to read and understand electrical schematics, technical documentation, and other relevant materials. Strong problem-solving and data analytics skills. Experience in warranty corrective maintenance. Knowledge of rolling stock systems or general electromechanical systems. Familiarity with railway standards, quality, and safety compliance. Excellent organizational, coordination, and communication skills Things you’ll enjoy Join us on a life-long transformative journey – the rail industry is here to stay, so you can grow and develop new skills and experiences throughout your career. You’ll also: Enjoy stability, challenges, and a long-term career free from boring daily routines. Work with cutting-edge safety and quality standards for rail systems. Collaborate with cross-functional teams and supportive colleagues. Contribute to innovative projects that shape the future of mobility. Utilise our dynamic and inclusive working environment. Steer your career in whatever direction you choose across functions and countries. Benefit from our investment in your development, through award-winning learning opportunities. Progress towards leadership roles or technical specialisation. Benefit from a fair and dynamic reward package that recognises your performance and potential, plus comprehensive and competitive social coverage (life, medical, pension). You don’t need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family, you’ll be proud. If you’re up for the challenge, we’d love to hear from you! Important to note As a global business, we’re an equal-opportunity employer that celebrates diversity across the 70+ countries we operate in. We’re committed to creating an inclusive workplace for everyone. Job Type:​Experienced​