Product Lead, Agentic Payments Platform

Job description

ABOUT AIRWALLEX Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 250,000 businesses worldwide – including Brex, Navan, Qantas, SHEIN and many more – with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale. Proudly founded in Melbourne, we have a team of over 2,300 of the brightest and most innovative people in tech across 27 offices around the globe. Valued at US$11 billion and backed by world-leading investors including T. Rowe Price, Visa, Mastercard, Robinhood Ventures, Sequoia, Salesforce Ventures, DST Global, and Lone Pine Capital, Airwallex is leading the charge in building the global payments and financial platform of the future. If you’re ready to do the most ambitious work of your career, join us. ATTRIBUTES WE VALUE We hire successful builders with founder-like energy who want real impact, accelerated learning, and true ownership. You bring strong role-related expertise and sharp thinking, and you’re motivated by our mission and operating principles https://www.airwallex.com/us/operating-principles. You move fast with good judgment, dig deep with curiosity, and make decisions from first principles, balancing speed and rigor. You're humble and collaborative; turn zero‑to‑one ideas into real products, and you “get stuff done” end-to-end. You use AI to work smarter and solve problems faster. Here, you’ll tackle complex, high‑visibility problems with exceptional teammates and grow your career as we build the future of global banking. If that sounds like you, let’s build what’s next. The Role At Airwallex, product is at the heart of everything we do. We are looking for visionaries to come build the next-generation payments platform. Our team brings together commercial strategy, engineering, design, and regulatory expertise to deliver powerful financial products to customers around the world. We obsess over the details, push the boundaries of what’s possible, and build world-class solutions that scale globally. As a Product Lead, you’ll play a defining role in shaping the future of our payments infrastructure by pioneering an Agentic Payments Platform. You will be tasked to reimagine existing industry workflows with AI-native capabilities—designing strategy, defining solutions, and driving delivery from concept to launch. You’ll lead our Payments Product team, focused on building and optimizing the core clearing and settlement platform that powers how money moves across card networks, banks, ledgers, and most importantly: our merchants' wallets. As we grow and scale transaction volume worldwide, this platform needs to go beyond being robust and cost-efficient; it must actively anticipate and automate the future of money movement. In this role, you’ll lead key initiatives end-to-end, including: - Owning the end-to-end merchant experience: From instant, low-friction onboarding through to the ongoing lifecycle, reducing complexity at every step. - Optimizing global payment flows: Enhancing platform capabilities (e.g., intelligent batching, fee netting, routing) to improve settlement speed, accuracy, and cash velocity. - Strengthening infrastructure: Driving reliability, compliance, and liquidity management to deliver resilient capabilities for reconciliation and regulatory reporting. - Deploying AI-native capabilities: Embedding autonomous agents into how we interact with merchants, collect feedback, and automate traditional industry workflows—powering smarter support, proactive insights, and real-time visibility. You’ll work closely with product, engineering, design, and commercial teams to bring these cutting-edge capabilities to life, and help shape the infrastructure behind one of the most dynamic, AI-forward fintech platforms in the world. REQUIREMENTS - 10+ years of experience in a high-growth environment, ideally in fintech or platform products. - Bachelor’s degree or higher, with strong academic performance; technical or engineering coursework a plus. - Technical fluency and the ability to engage confidently in architectural discussions around high-scale, mission-critical systems. - Exceptional communication skills, with the ability to translate product strategy across technical and non-technical teams. - Analytical rigour: a sharp eye for detail, structured problem-solving skills, and a data-driven mindset. - Bias for action: grit, persistence, and ownership to turn complex ideas into real-world products quickly. - Collaborative mindset and the ability to thrive in cross-functional, cross-cultural teams. PREFERRED - Experience building or scaling API products, ideally in a fintech or payments environment This is a chance to own core infrastructure that powers global money movement - and make an outsized impact at one of the fastest-growing fintech companies in the world. APPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page. Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary. EQUAL OPPORTUNITY Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.