Product Management Intern, Installation Experience (Winter/January 2027, 8 - 12 Months)

# Who we are: Geotab ® is a global leader in IoT and connected transportation and certified “Great Place to Work™.” We are a company of diverse and talented individuals who work together to help businesses grow and succeed, and increase the safety and sustainability of our communities. Geotab is advancing security, connecting commercial vehicles to the internet and providing web-based analytics to help customers better manage their fleets. Geotab’s open platform and Geotab Marketplace ®, offering hundreds of third-party solution options, allows both small and large businesses to automate operations by integrating vehicle data with their other data assets. Processing billions of data points a day, Geotab leverages data analytics and machine learning to improve productivity, optimize fleets through the reduction of fuel consumption, enhance driver safety and achieve strong compliance to regulatory changes. Our team is growing and we’re looking for people who follow their passion, think differently and want to make an impact. Ours is a fast paced, ever changing environment. Geotabbers accept that challenge and are willing to take on new tasks and activities - ones that may not always be described in the initial job description. Join us for a fulfilling career with opportunities to innovate, great benefits, and our fun and inclusive work culture. Reach your full potential with Geotab. To see what it’s like to be a Geotabber, check out our [blog](https://careers.geotab.com/blog/) and follow us @InsideGeotab on [Instagram](https://www.instagram.com/insidegeotab/). # Who you are: We are always looking for amazing talent who can contribute to our growth and deliver results! Geotab is seeking a Product Management Intern who will drive installer insights, conduct user research, support product collaboration, and help shape the tools that installers around the world rely on. If you love technology, and are keen to join an industry leader - we would love to hear from you! # What you'll do: As a Product Management Intern, Installation Experience your key area of responsibility will be delivering installer insights and analytics, conducting installer research and persona development, and supporting product collaboration and testing. You will need to work closely with the Installation team, cross-functional product and engineering stakeholders, and installers directly. # The opportunity: - 8 - 12 month work-term beginning January 2027. - Full-time, paid internship: Monday - Friday, 37.5hrs/week. - Your first week at Geotab begins with 'GEO Launch' - a one-week Employee Orientation. Click [here](https://www.geotab.com/blog/first-week/) to learn more! - Learn more about the Geotab Campus Program [here](https://www.geotab.com/blog/geotab-campus-program/). # How you'll make an impact: **Installer Insights & Analytics:** - Build and maintain the Installation Experience dashboard, turning raw data into clear, actionable signals about installer behavior, tool adoption, installation quality, and support ticket trends - Use data to identify friction points across the installation journey: where installers get stuck, where quality drops, and where adoption lags - Define and track key metrics including installation volume trends, quality scores, tool usage, and the rollout of a new mandatory device verification and activation framework being introduced this year - Go beyond the numbers. Combine quantitative data with qualitative research to build a complete picture of the installer experience - Leverage AI tools and automation (including vibe coding and AI-assisted analysis) to accelerate data work and prototype solutions faster **Installer Research & Persona Development:** - Conduct direct outreach and interviews with installers to understand their workflows, pain points, and needs - Use AI tools to synthesize interview notes, cluster feedback themes, and accelerate research turnaround - Develop refined installer personas that reflect real-world behavior, keeping them alive as the team's working reference, not a one-time document - Identify gaps between how we think installers experience our tools and how they actually do **Product Collaboration & Testing:** - Prepare research summaries, data inputs, and written briefs that feed roadmap discussions, connecting your findings to decisions - Draft user stories and requirements for the product team to review and refine, learning how to write for engineering along the way - Participate in backlog grooming and sprint reviews to build familiarity with the full product development cycle - Support User Acceptance Testing for new features. Define test cases, coordinate with installers or internal testers, and document outcomes - Use AI tools to generate test cases, identify coverage gaps, and accelerate the testing cycle # What you'll bring to the role: - Currently enrolled in an undergraduate program in Business, Engineering, Computer Science, Data Analytics, Product Management, UX Design or a related field - Strong analytical skills — comfortable working with data and drawing conclusions, not just reporting numbers (SQL is a plus) - Strong written communication — able to turn complex findings into something a cross-functional team can act on - Genuine curiosity about how things work, both digitally and physically. You think in systems - Comfortable using AI tools to accelerate your work. You experiment, automate, and build faster because of it - Experience or interest in hardware-software integrated products, whether through coursework, engineering clubs, hackathons, robotics teams, or personal projects - Able to own your work and drive it forward independently **Nice to Have:** - Experience conducting user interviews or customer research - Familiarity with data visualization or analytics tools (Superset, Pendo, Google Analytics, or similar) - Background in or exposure to IoT, telematics, automotive, or fleet technology - Prior internship or project work in product management, data analytics, or solutions engineering - Experience writing or reviewing test cases, UAT plans, or QA documentation If you got this far, we hope you're feeling excited about this role! Even if you don't feel you meet every single requirement, we still encourage you to apply. **Please note: Geotab does not accept agency resumes and is not responsible for any fees related to unsolicited resumes. Please do not forward resumes to Geotab employees.** # How we work: At Geotab, we have adopted a flexible hybrid working model in that we have systems, functions, programs and policies in place to support both in-person and virtual work. However, you are welcomed and encouraged to come into our beautiful, safe, clean offices as often as you like. When working from home, you are required to have a reliable internet connection with at least 50mb DL/10mb UL. Virtual work is supported with cloud-based applications, collaboration tools and asynchronous working. The health and safety of employees are a top priority. We encourage work-life balance and keep the Geotab culture going strong with online social events, chat rooms and gatherings. Join us and help reshape the future of technology! We believe that ensuring diversity is fundamental to our future growth and progress and is an integral part of our business. We believe that success happens where new ideas can flourish – in an environment that is rich in diversity and a place where people from various backgrounds can work together. Geotab encourages applications from all qualified individuals. We are committed to accommodating people with disabilities during the recruitment and assessment processes and when people are hired. We will ensure the accessibility needs of employees with disabilities are taken into account as part of performance management, career development, training and redeployment processes. If you require accommodation at any stage of the application process or want more information about our diversity and inclusion as well as accommodation policies and practices, please contact us at . By submitting a job application to Geotab Inc. or its affiliates and subsidiaries (collectively, “Geotab”), you acknowledge Geotab’s collection, use and disclosure of your personal data in accordance with our [Privacy Policy](https://www.geotab.com/privacy-policy/). Click [here](https://docs.google.com/document/d/1uE3uV2SSp0YnYx4utU9QdhN8Q_RzqMphI_pVJyVWQn8/edit?tab=t.0) to read our Privacy Notice. This role offers an hourly pay range which is anticipated to be the range listed below. The actual pay for this position depends on a variety of factors such as but not limited to student's academic program, relevant experience, and location. Geotab is committed to fair and equitable compensation and will share final details as part of the offer process. All offers of employment are contingent upon proof of eligibility to work for the duration of the internship and the individual's ability to pass a background check. Hourly Rate $24—$36 CAD