Product Manager

Job description

ABOUT ATTICUS At any given time, 16 million Americans are experiencing a crisis that requires urgent help from our legal system or government. The right assistance could transform their lives. But today, most never get it. Atticus makes it easy for any sick or injured American to get life-changing aid. Our mission is to tear down barriers between people in crisis and the aid they deserve. In the last six years, we’ve become the leading platform connecting people with disabilities to government benefits. We also help victims of accidents, misconduct, and violence get compensation from insurance. So far, we’ve helped hundreds of thousands of people access over $10 billion in life-changing aid —and earned over 20,000 five-star reviews. And we’re just getting started. We've raised more than $100 million from top VC firms like Fika, Forerunner, Google Ventures, and True Ventures, and we’re on our way to creating a category defining business assisting needy Americans. THE JOB At every step of our funnel, we aim to make choosing Atticus a no-brainer. Our platform covers a lot: evaluating a client’s case, giving advice, matching them with the right lawyer, formalizing the arrangement, and helping both parties work together as the case progresses. We hold ourselves to an incredibly high bar, because we know it results in life-changing aid for those in need. A few examples of what we’re currently working on: - Improve an existing framework to match clients to the best law firm in our network available (for their case, geography, client and firm preferences, etc.) and work with the Data Science team to turn it into a reality. - Interview partner law firms to prioritize the next set of features we’ll build, then partner with Design and Engineering to craft a formal roadmap and mock up wireframes for our next product launch. - Leverage data from our call center and case details to optimize how and when we reach clients across mediums and throughout their case lifecycle. - Build a core data platform to support multiple verticals at varying scales with model-driven decision making and personalization throughout the funnel. RESPONSIBILITIES - Get to know our users - both clients and lawyers - and understand their needs. - Craft a product vision for our next phase of growth. Go deep on strategy: become an expert in our business model, current offering, and key milestones to inform your work. - Develop a comprehensive product roadmap and build alignment for it with stakeholders and senior leadership. - Work with engineering and design to build and ship new products and features. Play the role of conductor, coordinating and empowering others. - Own key targets and metrics. Collect and analyze data, and use it to drive decision-making at a company level. Propose hypotheses, run experiments, and iterate quickly. QUALIFICATIONS - 3+ years of product management experience, building and shipping products at scale - Demonstrated success in setting a product vision and strategy, and the ability to speak thoughtfully about the key decisions and tradeoffs you made - Knowledge of best practices (from past work in a high-performing organization) and the ability to instill a great product culture as we grow - Great communication and people skills — shown by great reviews from PMs, engineers and designers you’ve worked with - Mastery of data platforms and ability to do your own analysis - A demonstrated commitment to doing good and helping people - Bonus: Early-stage startup experience - complex consumer business, two-sided marketplace, and/or B2B product SALARY AND BENEFITS This is a rare opportunity to join a startup that has strong traction (substantial funding, well-respected backers, tremendous growth, and many happy customers) but is still small enough that you can have a huge impact and play a role in shaping our culture.We’re a certified B Corporation tackling a critical social problem. Our mission to help people in need drives everything we do, and your work here will touch many lives. We offer competitive pay — including equity for all employees — and generous benefits: - Medical and dental insurance with 100% of premiums covered for employees and their families - 15 vacation days & ~20 paid holidays each year (including two weeks at end-of-year) - Free membership to OneMedical - $600/year internet stipend - $1,000/year reimbursable stipend for education and training outside of work - Up to $1,200/year student loan repayment assistance - 401(k) and optional HSA/FSA - Humble, thoughtful, smart, fun colleagues LOCATION This job is fully remote and we’re committed to empowering everyone with flexibility. Work remotely, and travel to LA (on the company dime) as needed to be with your colleagues – usually quarterly, plus offsites. We care a lot about building a great culture and we think some interactions need to happen in person, so we put a lot of thought into retreats, offsites, and other ways to gather.