Product Manager

Job description

Product Manager FULL-TIME | HYBRID | REMOTE OXIO is building the world's leading Telecom-as-a-Service (TaaS) platform. We believe connectivity should be as programmable, scalable, and accessible as any modern cloud service. Today, launching a mobile service, connecting devices, or building telecom-powered experiences remains expensive, complex, and controlled by legacy infrastructure. OXIO is changing that. Our cloud-native platform gives brands, enterprises, and innovators direct access to mobile networks through modern APIs, software-defined infrastructure, and powerful operational tools. We enable companies to launch mobile services, embed connectivity into products, deploy enterprise and IoT solutions, and create entirely new customer experiences without becoming telecom operators themselves. From eSIM activation and digital onboarding to AI-powered communications, enterprise networking, and programmable mobile experiences, we're transforming telecom from infrastructure into software. We're looking for Product Managers who want to help define what comes next. THE OPPORTUNITY This is not a traditional SaaS product role. At OXIO, Product Managers operate at the intersection of telecommunications, cloud infrastructure, enterprise software, AI, APIs, fintech, and consumer technology. You will work on products that power mobile experiences for millions of subscribers, enable enterprises to deploy mission-critical connectivity solutions, and help shape the next generation of programmable telecom capabilities. You'll be responsible for discovering customer problems, defining product strategy, validating opportunities, and partnering with engineering, design, operations, and go-to-market teams to bring innovative solutions to market. Success in this role requires curiosity, strong product judgment, technical depth, and a passion for turning complex infrastructure into simple customer experiences. WHAT YOU'LL DO DRIVE PRODUCT DISCOVERY AND STRATEGY - Identify, validate, and prioritize customer and market opportunities. - Frame ambiguous problems and develop clear hypotheses. - Conduct customer interviews, market research, and data analysis to inform decisions. - Define product strategy and roadmap priorities aligned with company goals. - Balance customer needs, business objectives, technical constraints, and operational realities. BUILD AND LAUNCH GREAT PRODUCTS - Own products from concept through launch and iteration. - Create product requirements, user stories, acceptance criteria, and success metrics. - Partner closely with Engineering and Design to deliver high-quality experiences. - Lead cross-functional execution across Product, Engineering, Design, Operations, Sales, Customer Success, and Marketing. - Measure outcomes and continuously improve based on data and customer feedback. SHAPE THE FUTURE OF TELECOM Depending on business priorities, you may work on products such as: - BrandVNO is a Software-as-a-Service Web platform and allows OXIO’s customers to manage their MVNO and use APIs to integrate with their own systems - eSIM onboarding and activation experiences - Enterprise and IoT connectivity solutions - Private networking and secure transaction routing - Telecom APIs and developer platforms - Billing, charging, and monetization systems - Analytics, automation, and operational intelligence tools - Emerging AI-native telecom experiences - AI-powered communications and complex network solutions. LEVERAGE AI TO BUILD BETTER PRODUCTS - Stay current with emerging AI technologies and industry trends. - Apply AI tools to accelerate product discovery, customer research, analytics, workflow automation, and documentation. - Identify opportunities to incorporate AI into customer experiences, platform capabilities, and internal operations. - Help shape OXIO's vision for AI-enabled connectivity and communications. WHAT SUCCESS LOOKS LIKE In your first year, you will: - Deliver meaningful customer and business outcomes through shipped products. - Build deep understanding of OXIO's platform, customers, and market. - Establish trusted relationships across Product, Engineering, Design, and Operations. - Influence roadmap priorities through strong customer and market insights. - Help define new product opportunities that expand OXIO's platform capabilities and competitive differentiation. WHAT WE'RE LOOKING FOR REQUIRED QUALIFICATIONS - 3–6 years of Product Management experience. - Strong understanding of modern product management principles and practices. - Experience working closely with engineering and design teams. - Excellent written and verbal communication skills. - Ability to navigate ambiguity and independently drive initiatives forward. - Experience defining requirements, prioritizing roadmaps, and measuring outcomes. - Strong analytical and problem-solving skills. - Familiarity with product tools such as Jira, Figma, Mixpanel, Confluence, Claude, ChatGPT, Cursor, GitLab, Asana, Google Workspace or similar. PREFERRED QUALIFICATIONS - Experience building B2B SaaS, platform, API, infrastructure, fintech, marketplace, telecom, or enterprise software products. - Experience working with AI tools and workflows. - Experience building workflow-heavy or data-rich enterprise products. - Experience in telecommunications, networking, mobile, IoT, payments, or connectivity. - Spanish language native or proficiency. - Experience in the US and Mexico telecommunications market is a plus. WHY OXIO WORK ON PROBLEMS THAT MATTER You'll help redefine how connectivity is built, consumed, and monetized. BUILD PRODUCTS AT MASSIVE SCALE Our platform powers mobile services, enterprise connectivity solutions, and communications experiences across North America. SHAPE AN EMERGING CATEGORY Telecom-as-a-Service is still in its early stages. You'll have the opportunity to influence both product direction and industry evolution. LEARN ACROSS DISCIPLINES Work at the intersection of cloud infrastructure, APIs, mobile networks, enterprise software, AI, and customer experience. JOIN A HIGH-IMPACT TEAM We're a global, collaborative, and ambitious organization that values curiosity, ownership, and continuous learning. WHAT WE OFFER - Competitive compensation - Equity participation - Comprehensive healthcare coverage - Flexible and remote-friendly work environment - Professional development opportunities - Company retreats and team events - International collaboration and travel opportunities - A diverse, inclusive, and supportive culture EQUAL OPPORTUNITY OXIO is committed to building a diverse, equitable, and inclusive workplace. We welcome applicants from all backgrounds and are dedicated to creating an environment where everyone can do their best work and thrive. PRODUCT MANAGER PRODUCT MANAGER OXIO is the world’s first telecom-as-a-service (TaaS) platform. We are democratizing telecom and making it easily accessible for brands and enterprises to fully own and operate proprietary mobile networks designed to support their own customers needs. Our TaaS solution combines multiple existing networks into one single platform that can be seamlessly managed in the cloud as a modern SaaS offering. And it gets better - with full network access comes unparalleled business intelligence and insights to help enterprises better understand customer and machine (M2M) behavior. With a continuous focus on innovation, any company can build a powerful telecom presence with OXIO, and in addition help them glean unique customer insights like never before. Job Description: This role requires a strong product craft mindset: the ability to frame ambiguous problems, form clear hypotheses, validate assumptions quickly, and focus teams on measurable customer and business outcomes rather than output alone. As a Product Manager at OXIO, you will play a crucial role in enhancing and evolving our core B2B platform, BrandVNO. You will be responsible for overseeing the delivery of new features and improvements that directly impact the user experience. In this role, you will collaborate closely with cross-functional teams, including other Product Managers, to ensure alignment with broader company goals and initiatives. You will manage and prioritize the product roadmap, balancing company objectives, customer feedback, user research, and engineering feasibility to deliver impactful solutions. Partnering closely with product designers, you will help conduct user research, map user journeys, prototype solutions, test assumptions, and translate insights into actionable product features that enhance the overall experience. Your primary focus will be on creating a modern, seamless brand experience, ensuring that BrandVNOYou will also be expected to stay current with emerging AI technologies and help identify practical opportunities to apply AI to product discovery, customer insights, internal workflows, platform capabilities, and the evolving BrandVNO user experience. aligns with the evolving expectations of today’s competitive SaaS landscape. KEY RESPONSIBILITIES: - Define and prioritize product features and requirements based on customer needs and market analysis. - Lead cross-functional teams (engineering, design, marketing, sales, customers) to deliver products on time and within budget as well as drive product adoption and success - Collaborate with Design to conduct user research, analyze market trends, and gather feedback to inform product decisions - Create detailed product documentation, including user stories, requirements, and acceptance criteria - Monitor product performance and KPIs, making data-driven adjustments and improvements - Act as the primary point of contact for product-related inquiries and decisions - Stay informed on emerging AI technologies and evaluate how they may improve product workflows, customer insights, automation, decision support, and SaaS user experiences. KEY QUALIFICATIONS: - Practical curiosity and working knowledge of emerging AI tools and technologies, including how they can support product discovery, research synthesis, analytics, documentation, workflow automation, and customer-facing product experiences. - Strong oral and written communication skills as well as proven ability to work with cross functional stakeholders - Technical depth to collaborate with Engineering teams & Designs teams - Understanding of product management principles and methodologies (e.g., Agile, Scrum). - Familiarity with product management tools (e.g., Jira, Asana, Trello, Figma, etc.) - Experience in B2B product management, with a preference for experience in the telecommunications industry NICE TO HAVES: - Hands-on experience using AI tools for product discovery, research synthesis, prototyping, analytics, documentation, or internal workflow automation. - Experience building data-rich, workflow-heavy, AI-enabled, or platform products for enterprise users. - Fluent English / Spanish speaker - Experience in the Mexican telecommunications market WHAT WE OFFER: - Competitive salary and stock option incentive program - Company paid healthcare - Flexible work arrangements - Company sponsored team-lunches and company retreats - International organization that enables you to work across boundaries, travel to different locations, and enjoy the dynamics of a rapidly growing startup - A diverse and inclusive team - We welcome applicants from all backgrounds to apply regardless of race, ethnicity, age, disability status or other defining characteristics OXIO is committed to fostering a diverse, equitable, and inclusive workplace where all employees feel valued and empowered. We believe that diversity in all its forms drives innovation and creativity, and we strive to create an environment that reflects and celebrates the unique backgrounds, perspectives, and talents of our employees. We do not discriminate against any employee or applicant for employment based on race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, veteran status, or any other characteristic protected by applicable federal, state, or local law. We are dedicated to providing a work environment free from discrimination and harassment. We committed to ensuring that all qualified applicants have an equal opportunity to apply for job openings. If you need assistance or an accommodation due to a disability, please contact us at hr@oxio.io for more information.