Product Manager

Job description

Who is Shift? At Shift, we’re business specialists dedicated to helping Australian SMEs take control of their cashflow, streamline trade terms and choose the right financial products. We believe Australian businesses are the driving force behind our economy and are core to our communities. That’s why our business expertise, focus on relationships, and market-leading technology is at the core of everything we do. We’ve helped solve the credit and payment pain points for more than 30,000 businesses, providing over $6 billion in aggregate funding. Our unique approach to product innovation combined with our collaborative culture means you can build your career in a supportive environment. You’ll be joining a diverse team of over 300 people who are always looking to deliver better outcomes for Australian businesses. About the role: Walker St Data, part of Shift, puts live customer data at the centre of every interaction to create powerful, personalised B2B experiences. With deep industry expertise and proven technology, we enable businesses to unlock smarter, faster, and more scalable ways to use data. We transform transaction banking data from any source into actionable insights about your customers, their networks, and the optimal next step to engage them. We’re looking for a Product Manager with proven experience in managing complex engineering teams and products. This is a unique opportunity to take ownership of a highly technical product that powers real-time data-driven decisions. You’ll work closely with a talented engineering team to shape new product directions and ensure our solutions are both innovative and impactful. If you’re excited to help shape a technical product from the early stages and work closely with a high-performing engineering team, we’d love to hear from you! What you’ll do: - Own the vision and roadmap for our core platform, driving strategic product decisions and prioritisation - Partner with engineering to deliver new features, enhancements, and scalable infrastructure improvements - Bring a strong understanding of technical product challenges, facilitating the development of robust and reliable solutions - Gather insights from users, partners, and data to guide product development and ongoing discovery - Define, track, and measure product success through clear metrics - Lead cross-functional discussions, balancing priorities across technical and business stakeholders - Ensure seamless integration of our platform with customer systems and third-party APIs - Champion best practices for product delivery and foster a culture of continuous improvement What you’ll bring: - Demonstrated experience managing complex, technical products and engineering-focused teams - A solid technical foundation and the ability to understand and discuss architectural concepts, APIs, and integrations (engineering background preferred, but not required) - Strong leadership, organisational, and stakeholder management skills - Experience shaping product vision in a fast-paced, high-growth environment - Ability to balance technical requirements with business needs and user outcomes - Excellent communication, facilitation, and collaboration skills - Proactive, self-directed attitude and a passion for problem-solving - Experience working with B2B SaaS or data-driven platforms highly regarded Key benefits: - Collaborative teams – a flat structure means everyone can learn from colleagues and senior leaders around the business. - Be involved – come together with all of your colleagues every 100 days to share the product and technology roadmap and business strategy. - Flexible working environment – we’re headquartered in North Sydney with state-based workplaces and offer a flexible work policy. - Family support – industry leading 26 weeks paid parental leave. - Purpose built spaces within our office – designed for collaboration, brainstorming, socialising, and focused work. - Range of benefits supporting your physical, psychological and financial wellbeing. From a day off on your birthday to excellent end of trip facilities. #LI-Hybrid