Product Manager

Job description

## **About Us:** Here at Tarro we build products that empower small brick and mortar restaurants by liberating them of the operational burden of running their business. We accomplish this by providing a frictionless connection between them and their customers through our multi-product ecosystem offering AI-enabled order taking, delivery enablement, payment solutions, and point-of-sale software. At Tarro, we use a combination of bits (technology) and atoms (people) to solve real world problems facing small business owners. We obsess over placing our customers first and working backwards from there. When our customers succeed, we succeed. The restaurant industry in the US is over a $1 trillion total addressable market (TAM), but remains relatively underserved by technology. Large chains are able to afford expensive tech that gives them a huge advantage; we believe that small restaurant owners deserve access to the same technologies at an affordable price. Tarro has been profitable for nearly a decade and has seen 5x revenue growth in the past four years. As of our last fundraising round in mid-2022, we were valued at $450M and have since seen substantial growth across customer acquisition, product development and company headcount. Thousands of loyal restaurants have entrusted Tarro with their success, and together we have supported nearly 20 million customers. We are proud to be named one of Built In’s top companies to work for in 2023. To learn more about our culture, values, and how you can be a part of helping mom & pop restaurants thrive, please visit us here! [Helping restaurants thrive, not just survive](https://www.tarro.com/about-us)**.** ## **What we’re looking for:** As we enter our next phase of growth, we’re looking for a Product Manager to own and scale new product verticals for Tarro. This role is ideal for someone excited to both optimize an existing product line and build something new from the ground up You’ll work closely with engineering, design, operations, and go-to-market partners to define strategy, ship fast, and drive measurable impact for small restaurant owners. We’re a fast-moving, high-ownership team that values autonomy, curiosity, and deep problem-solving. If you thrive in ambiguous environments, enjoy tackling complex, high-impact problems, and want to grow quickly in your career, this role is for you. ***Please note: this role requires on-site work at our San Mateo office three days per week.*** ## **What you’ll accomplish:** - Own a product vertical in the overall ecosystem - Balance data analysis with anecdotes to discover problems and originate solutions - Deliver tangible impact on core business metrics - Partner closely with engineering and design to ship high-quality features quickly - Incorporate AI and emerging technologies to improve order accuracy, speed, and customer experience - Engage directly with restaurant owners and operational teams to deeply understand their workflows, pain points, and success metrics ## **About you:** - BA/BS in STEM field or similar - Minimum 3 years of product management experience - Pace-setter with a strong bias for action and a desire to move fast and drive impact - Deeply thoughtful about your products, backed by a mix of quantitative and qualitative insights - Excited about owning business outcomes - Passion for small business owners and helping them be successful - Excellent written and verbal communication skills ## **Bonus points:** - Experience making decisions in high-ambiguity, low-data environments - Experience building products from 0 to 1, and not only building the products themselves but the processes around them to ensure they’re utilized effectively Tarro is committed to hiring the best team to empower small businesses to thrive. We believe that a diverse workforce is paramount to our success. We welcome talent from all backgrounds - including but not limited to - race, sexual orientation, gender identity, age, nationality, religion, veteran status, political affiliation, and disability. If you do not meet all the requirements listed above, which candidates rarely do, don't worry. We still encourage you to apply! The salary range for this role is $140,000 - $250,000 USD.