Product Manager

Job description

## About Town Town is an AI-powered assistant that connects to your tools to do real work on your behalf — triaging your inbox, drafting in your voice, managing your schedule, and running workflows across everything you use. It knows you deeply and gets sharper over time. ## About the Role We're hiring a foundational Product Manager to join our small & mighty product team. You’ll partner closely with our existing PM and report directly into our co-founder and CPO [Tony Vincent.](https://www.linkedin.com/in/hellotonyv/) This is a central, high-leverage & high-visibility role on a tenured, lean team. You won't be a siloed PM shepherding a single feature spec inside a big org. You’ll own central parts of our product, bringing analytical, data-driven rigor to the product motion: setting cadence, driving process (but never just for process-sake!), and owning the unglamorous, operational work that gets product shipped. ## What you'll work on - **Push the frontier of what AI can do for users.** Turn fast-moving model and agent capabilities into shipped product. You'll do this by bringing an AI-native workflow to your own craft, prototyping, spec'ing, and shipping faster than PMs ever previously thought possible. - **Shape the core product experience.** Drive improvements to the workflows our customers rely on most. - **Build high-impact product bets from zero to launch.** Lead new experiences that continue to differentiate and deepen our moat. - **Define the future of team collaboration**. Go deep with customers, study the market, and turn insights into a clear roadmap for how teams work together in the product. - **Tackle complex product problems with simplicity.** Help translate technically sophisticated systems into intuitive experiences for non-technical users. - **Use data to make the product smarter**. Partner closely with engineering, growth and bizops to understand user behavior, improve activation, and inform what the product should do next. ## You might thrive in this role if you... - Operate at a **staff or senior level**. You thrive in collaborative environments where you’re trusted to work independently, and you particularly enjoy working with top 1% talent who ups your game when you collaborate with them. - Are a **low-ego generalist.** You’re happy to take on the unglamorous work, and energized by making the entire system better rather than owning a glamorous slice of it. - Are **AI-fluent and AI-curious.** You don't have to be the most technical person in the room, but you’re already leveraging AI to make you a better, faster PM and you’re excited about where the industry is going - Bring **customer empathy to everything you do**. You enjoy interfacing with customers, and you use your strong active listening skills to get to the root of a customer’s feedback. - Think from **first principles** in undefined, fast-moving situations. You’ve been historically successful and happy in roles that aren’t fully defined/scoped. You have **good taste and high horsepower** and you’re comfortable leaning into these attributes vs fitting into a textbook PM mold. - Are excited about working **in-person in SF, five days a week.** ## Location San Francisco, CA — five days a week in-person at our Financial District office (near Montgomery BART/Muni stop).