Product Manager

Job description

About WeBox WeBox is the leading intelligent marketplace delivering personalized group ordering solutions for businesses and organizations. Driven by customer obsession, operational excellence, and continuous innovation, WeBox leverages technology to transform how companies manage meals, catering, pantry programs, and workplace food experiences. Our Mission Deliver happiness to every group, every meal, every day. Our Vision By 2032, WeBox will achieve $1 billion in revenue and become the leading provider of intelligent and sustainable group ordering solutions. About the Role We are seeking a highly motivated Product Manager to lead product strategy, feature development, and AI-driven innovation across the WeBox platform. This role sits at the intersection of marketplace operations, user experience, automation, and artificial intelligence. You will work closely with Engineering, Design, Operations, Sales, and Leadership teams to identify opportunities, solve customer problems, and drive measurable business impact. The ideal candidate combines strong product fundamentals with an AI-first mindset, using data, customer insights, and emerging technologies to continuously improve both user experience and operational efficiency. Responsibilities Product Strategy & Execution Define product vision, roadmap, and priorities aligned with company objectives. Translate business goals and customer needs into clear product requirements and actionable development plans. Lead the full product lifecycle from discovery and design to launch and iteration. Develop product requirements, user stories, workflows, acceptance criteria, and success metrics. User Experience & Customer Insights Maintain deep understanding of customer needs and pain points. Continuously optimize user experience through research, testing, and feedback analysis. Identify opportunities to improve conversion, engagement, retention, and customer satisfaction. AI & Innovation Identify opportunities to leverage AI technologies to improve user experience, internal workflows, operational efficiency, and business performance. Collaborate with engineering teams to design and launch AI-powered features and automation solutions. Evaluate emerging technologies including LLMs, AI Agents, workflow automation, and other AI-driven tools. Promote AI adoption across product development and business processes. Data & Analytics Analyze product performance, user behavior, and operational metrics to drive product decisions. Establish KPIs and success measurements for product initiatives. Use quantitative and qualitative insights to prioritize opportunities and optimize outcomes. Cross-Functional Leadership Partner closely with Engineering, Design, Operations, Sales, Customer Success, and Executive teams. Drive alignment across stakeholders and ensure successful execution of product initiatives. Take ownership of product outcomes and continuously improve delivery processes. Qualifications Required Bachelor's degree in Business, Economics, Marketing, or a related field. 3+ years of Product Management experience. Strong product thinking and problem-solving abilities. Experience defining requirements and delivering customer-facing products. Strong analytical skills and ability to make data-driven decisions. Excellent project management and stakeholder management skills. Ability to manage multiple priorities in a fast-paced environment. Fluent in both English and Mandarin for professional communication. Strong ownership mindset and bias toward execution. Preferred Experience in Marketplace, SaaS, E-commerce, FoodTech, Logistics, or related industries. Experience working with AI-powered products or automation tools. Familiarity with Large Language Models (LLMs), AI Agents, Prompt Engineering, RAG, and workflow automation concepts. Demonstrated ability to use AI tools such as ChatGPT, Claude, Cursor, Gemini, or similar platforms to improve productivity and product development. Experience building products in startup or high-growth environments. What We Value Customer Obsession Ownership Mentality Data-Driven Decision Making Speed and Execution Continuous Learning AI-First Thinking What we offer Not only will you have the opportunity to grow your career with other food-obsessed colleagues who have a shared passion for creating delight for customers, but you will also work alongside a highly collaborative team that values leading with trust and respect, and taking smart risks. And ~401k ~ Medical Health insurance ~ Dental & vision coverage ~ Employee Meal Program Equal Opportunity Employer WeBox is an equal-opportunity employer committed to hiring based on merit, competence, performance, and business needs. We do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. Note: The base salary for this position will be determined based on the candidate's level of experience and qualifications. This job description offers a general overview and may not encompass all responsibilities, tasks, or skills required. Additional duties may be assigned to meet the company's evolving needs. If you meet the requirements and are interested in this position, please submit your application.