Product Manager

Job description

EveryMatrix is a leading B2B SaaS provider delivering iGaming software, content and services. We provide casino, sports betting, platform and payments, and affiliate management to 300 customers worldwide. But that's not all! We're not just about numbers, we're about people . With a team of over 1400 passionate individuals spread across twelve countries in Europe and Asia, we're all united by our love for innovation and teamwork. Join us on this exciting journey as we continue to redefine the iGaming landscape, one groundbreaking solution at a time. We are looking for a dedicated Product Manager to join our team in Bucharest, Romania! About the job: EveryMatrix is looking for a passionate and strategic Product Manager to lead the development and optimization of our internal communication platform. This role focuses on integrating and enabling multiple communication channels, including email gateways, SMS vendors, push notifications, inbox messaging, and on-site messages. You will own the roadmap, ensure seamless delivery, and drive innovation to create a unified, reliable, and scalable communication experience for our internal business units. What You'll get to do: Lead and manage the product vision and roadmap for EveryMatrix’s internal communication platform Integrate and optimize multiple communication channels such as email, SMS, push notifications, inbox messaging, and on-site messages Collaborate with engineering, operations, and vendor partners to ensure robust and compliant integrations with email gateways and SMS providers Define and prioritize features that improve message delivery, personalization, and engagement across all channels Ensure high availability, scalability, and security of the communication platform Work closely with internal business units to gather requirements, align priorities, and deliver solutions that meet operational and regulatory needs Monitor and analyze performance metrics such as delivery rates, latency, and engagement, and drive continuous improvements Stay ahead of trends in communication technology and vendor capabilities to identify opportunities for innovation Own documentation, workflows, and specifications to ensure clarity and accessibility across teams Act as the main point of contact for communication-related topics across the organization What we’re looking for: Five or more years of experience in product management, ideally with experience in communication platforms or messaging systems Strong understanding of multi-channel communication technologies, including email, SMS, and push notifications Experience managing integrations with third-party vendors and APIs Excellent leadership and stakeholder management skills, with a proven ability to deliver complex projects in fast-paced environments Data-driven mindset with strong analytical skills and experience improving KPIs such as delivery success and engagement rates Highly organized, proactive, and accountable, with a track record of driving initiatives from concept to completion Knowledge of compliance and security considerations in messaging and communication systems is a plus iGaming experience is not required but considered beneficial Here's what we offer: Start with 22 days of annual leave, with 2 additional days added each year, up to 32 days by your fifth year with us. Hybrid work schedule is available after the first three months of employment, with up to 50 days of work from home per year. Benefit from two Free Fridays each year, limited to one per quarter. 3 sick leave days per year, no doctor's note required. Daily catered lunch or monthly lunch allowance. Private Medical Subscription. Access online learning platforms like Udemy for Business and LinkedIn Learning, and a budget for external training. Access to an Employee Assistance Program through TELUS Health. Our office perks include parking, on-site massages, and frequent team-building activities in various locations. And did we mention our amazing office space complete with its own pool and gym? At EveryMatrix, we're committed to creating a supportive and inclusive workplace where you can thrive both personally and professionally. Come join us and experience the difference! EveryMatrix is a member of the World Lottery Association (WLA) and European Lotteries Association. In September 2023 it became the first iGaming supplier to receive WLA Safer Gambling Certification. EveryMatrix is proud of its commitment to safer gambling and player protection whilst producing market leading gaming solutions.