Product Manager

Job description

**About Prezzee** Prezzee is a global leader in digital gifting and payments, having sold over 140 million gift cards through partnerships with more than 1,500 brands and serving over 6 million customers worldwide. Our mission is to change lives through the power of giving — leveraging borderless payment technology and innovative digital solutions to help people connect and create memorable moments that truly matter. **About the role:** The Product Manager is accountable for turning business opportunities, customer problems, and strategic priorities into clear, actionable work that delivers measurable outcomes. You drive data-driven prioritisation, deeply understand customer and business needs, define high-quality requirements, and partner closely with your squad—especially the Tech Lead, UX, Head of Product and Delivery Lead to ensure predictable, high-quality delivery. You are outcome-obsessed, delivery-focused, and operate with a strong sense of ownership. You support the Head of Product with insight, analysis, and recommendations that inform stream-level and product-level strategy. Reporting to the Chapter Lead – Product Management, this is a pivotal role for ensuring the squad builds the right things, builds them well, and delivers real value quickly. **What You’ll Do :** - Lead discovery to understand customer needs, validate assumptions, and size opportunities, using data and insights to define problems and shape hypotheses. - Contribute business cases, opportunity sizing, and prioritisation inputs to inform roadmap and quarterly planning. - Own and prioritise the squad backlog (epics, stories, bugs, tech debt, discovery), balancing customer value, commercial impact, feasibility, effort, and risk. - Ensure work is clearly defined, estimated, and ready for development, maintaining a continuously refined backlog aligned to priorities and capacity. - Translate complex problems into clear, testable user stories with strong acceptance criteria and supporting artefacts (flows, rules, edge cases). - Partner closely with engineering to assess feasibility, refine scope, and validate delivered outcomes through UAT. - Drive predictable, high-quality delivery by leading agile ceremonies, removing blockers, and managing risks and dependencies. - Provide transparent delivery reporting and ensure work aligns to OKRs, business goals, and customer outcomes. - Build strong cross-functional relationships and communicate progress, trade-offs, and decisions clearly across technical and business audiences. **What are we looking for:** - 3–5+ years’ experience in Product Management, Product Ownership, or Business Analysis in an Agile environment. - Proven experience writing high-quality user stories, acceptance criteria, and business requirements. - Demonstrated ability to prioritise using data, capacity, value, and business impact. - Strong experience partnering with engineering teams and confidence working with technical concepts. - Working knowledge of APIs and service-based integrations, including: - Understanding how APIs function (requests/responses, endpoints, payloads). - Familiarity with APIs and SaaS integrations. - Awareness of authentication methods (e.g. OAuth, API keys) and general API security principles. - Appreciation of API considerations such as versioning, reliability, and performance. - Ability to translate partner requirements into clear integration requirements for engineering teams. - Experience delivering or supporting B2B integrations or strategic partner initiatives in a SaaS environment. - Strong stakeholder engagement and communication skills, with the ability to work across commercial, engineering, and external partner teams. **Why Join Prezzee?** You’ll play a key role in shaping the future of digital gifting at a global scale — working with talented people, modern technology, and a culture that genuinely values openness, excellence, and impact. At Prezzee, Where We Don’t Just Work – We Innovate, Collaborate, And Shape The Future Of Digital Giving. As Part Of Our Dynamic Team, You’ll Contribute To a Global Company’s Growth While Enjoying a Flexible, Supportive, And Inclusive Work Environment. We Offer **Prezzeeversary Leave** – Extra day of annual leave for each year you’re with us. **BirthYay Leave** – Celebrate you with a paid day off during your birthday month. **Novated Car Leasing** – A tax-smart way to bundle and pay for your car and running costs. **ClassPass Membership** – Fully covered monthly credits for fitness, wellness, and beauty. **Office Allowance** – One-time payment to upgrade your office setup. **Flexible Work Perks** – Flex your hours, take Culture Swap Days, and work from anywhere for 30 days a year. **Prezzee Staff Discounts** – Exclusive deals on Prezzee gift cards – just for being part of the team. **Wellbeing Support** – Access to mental, social, financial, and physical wellbeing support via Telus. **Learning & Development** – Grow your career with LinkedIn Learning, job shadowing, industry programs, and our Lunch & Learn sessions. **Employee Resource Groups** – Be an advocate or ally and foster belonging through groups like EmpowHer and Pride. **Parental Leave** – 12 weeks for primary carers and 4 weeks for secondary carers. Prezzee has been recognised for the third consecutive year as a **Computerworld Best Places to Work in IT**, and as a **Great Place to Work® 2026** across all of our three regions. We value diversity, collaboration, and innovation in everything we do. Join a global team united by the core values: Give openness, Give greatness, Give magic. Give a damn & Give Ingenuity. Prezzee is an Equal Opportunity employer. We believe that diversity is the key to building the best products for our customers, team culture and growing our global business. Our diversity mission is for our people to be their most authentic selves, to inspire, innovate and celebrate within a culture of belonging. We do not discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. We are looking for people to help create human connections, make magic and shape the future of gifting so even if you don’t think you quite meet all of the skills listed or tick all the boxes, we’d still love to hear from you! Please let us know if you require any adjustments as part of the application and recruitment process, We also encourage you to let us know of your pronouns at any point of the process.