Product Manager

Job description

**Position title**: Product Manager **Division/Entity**: Getnet Europe **Department**: Product **Location**: Madrid **ABOUT GETNET EUROPE** Getnet Europe is the European hub of Getnet, driving the company’s expansion across Europe and connecting Iberia with global payment ecosystems. Getnet is the leading fintech provider of payment solutions in Latin America and Iberia. We offer robust, omnichannel solutions that cater to the unique needs of our customers, integrating seamlessly with existing ecosystems while delivering powerful proprietary capabilities. Our comprehensive suite of services includes payment gateway, in-store and e-commerce acquiring, processing, fraud prevention, financial services and value-added solutions tailored to industries such as retail, food & beverage, health & beauty, hospitality and travel. In 2025, Getnet processed over €238 billion across 10.5 billion transactions, serving 1.2 million clients. The company ranks as the largest acquirer in Latin America by number of transactions, and among the top 10 globally. Getnet operates across Brazil (as an e-commerce leader), Mexico, Chile, Argentina, Uruguay, Colombia, Spain, and Portugal. Getnet is built to serve merchants, ISVs, PayFacs, orchestrators, platforms, and the next generation of commerce enablers, connecting technologies and markets through a unified, omnichannel payment experience that boosts performance and drives growth. **WHY JOIN OUR TEAM** If you want to shape the future of financial solutions, this is the place! At Getnet, your work connects to something bigger, creating a real impact across global teams and markets for our clients and communities. Our people are our greatest strength. We combine growth opportunities, strong team connections, and a culture that supports your well-being and sense of belonging, so you can develop, contribute, and feel valued. With flexibility and autonomy built into how we work, you’ll have the space to focus, collaborate, and perform at your best. Here, your impact matters, your growth is supported, and your experience is designed to help you thrive. **WHAT YOU’LL DO** As a Product Manager these will be some of the key activities in your day-to-day role: - Own and continuously improve Getnet Europe’s physical and e-commerce integration documentation, working closely with the Single Entry Point team to enhance APIs, SDKs and the overall integration experience. - Manage the product relationship with alternative payment methods across physical and online channels, including Bizum, MBWay, iDEAL, Alipay, WeChat and PayPal. - Guide merchants, partners and integrators throughout the technical integration journey, from initial solution assessment through APIs, SDKs, App2App or other mechanisms to successful production launch. - Translate customer and partner needs into viable product capabilities, configurations and improvements, connecting business requirements with internal Product and Technology teams. - Assess customer architectures, use cases and integration flows to recommend the most appropriate Getnet solution while identifying dependencies, constraints and implementation risks. - Drive product evolution by identifying recurring implementation gaps, friction points and opportunities for automation and simplification across integration, activation, operation, support and billing. - Analyse market trends and payment ecosystem developments to identify opportunities to introduce or evolve alternative payment methods and adapt existing solutions to different business models. - Support commercial conversations with customers by translating business needs into clear technical-functional proposals, presenting new capabilities and gathering feedback to inform future product development. **WHAT WE’RE LOOKING FOR** We are in search of a **Product Manager** to join our team in Madrid, with the following qualifications and background: Professional Experience - 5+ years of relevant experience in the payments industry, with exposure to payment implementation, integration or solution definition. (Required) - Experience supporting or managing integrations of payment products or platforms, with direct interaction with customers, partners or integrators. (Required) - Experience in acquiring, PSPs, payment fintechs, merchant/acquiring banking, payment technology providers or POS / Android POS / SoftPOS integration environments. (Preferred) Education - Bachelor’s degree in Computer Science, Telecommunications Engineering, Industrial Engineering or another related technical field. (Required) - Higher vocational qualification or other academic background combined with relevant experience in technology, integrations and payments. (Preferred) Languages - English at a high professional level, with the ability to work in an international environment and understand technical documentation. (Required) - Spanish at a high professional level. (Required) - Additional languages. (Preferred) Hard Skills - Strong understanding of core payment processes, including acquiring, issuing, PSP models, PSD2, authorization, clearing and settlement. (Required) - Knowledge of EMV, contactless payments, tokenization and payment security concepts. (Required) - Knowledge of physical payment acceptance technologies, including Android POS, SoftPOS and mPOS. (Required) - Ability to understand and analyse technical documentation, system architectures and integration flows. (Required) - Knowledge of integrations through APIs, SDKs and App2App, including REST APIs, request/response concepts, webhooks, JSON payloads and API/SDK documentation. (Required) - Ability to interpret code examples and discuss technical alternatives effectively with customers, integrators and Technology teams without being required to develop the integrations directly. (Required) - Experience working with Jira and documentation or work-management tools. (Required) - Knowledge of omnichannel payments, wallets and alternative payment methods. (Preferred) - Knowledge of Network Tokenization and emerging technologies within the payments ecosystem. (Preferred) - Familiarity with programming languages such as Java, Python, Go, Ruby or similar languages. (Preferred) Soft Skills - Ability to translate business needs into clear technical-functional solutions. (Required) - Strong analytical thinking and problem-solving skills. (Required) - Product and customer-experience mindset. (Required) - Clear communication with both technical and business stakeholders. (Required) - Ability to collaborate cross-functionally across Product, Technology, Commercial and Operations teams. (Required) - Autonomy, initiative and prioritisation skills. (Required) - Curiosity and a continuous-learning mindset within the payments and technology ecosystem. (Preferred) *Getnet Europe is proud of being an organization where there are equal opportunities regardless of age, gender, disability, civil status, race, religion or sexual orientation. We are committed to providing an inclusive and accessible application process for all candidates.* **OUR OFFER AND BENEFITS** By joining our team, you will enjoy multiple benefits, such as: - We care for your well-being, so you will have health insurance, life insurance, dental insurance, annual health care and access to Wellhub. - We promote flexibility with a hybrid and collaborative model; the selected candidate must be ready to work 60% on-site. - We aim to boost your growth with access to self-development programs. - We aim to make your workdays more accessible, so you will have transportation allowance and meal voucher/food voucher. - Getnet is part of Santander Group, one of the world’s leading financial groups, with a presence in more than 22 countries. **IT STARTS HERE. TAKE YOUR NEXT PROFESSIONAL STEP** If you’re interested and meet the requirements, apply now or share this opportunity with someone who might be looking for it.