Product Manager

**Why Join Afero? The next wave of AI lives in everyday devices. Help build it.** Our vision is to make all the world's devices secure and AI-powered, through innovation and scale. Come build the products used by millions of people every day. Afero is the IoT platform as a service trusted by manufacturers and brands to make connected devices both smart and secure. Today, Afero technology powers more than 20 million devices across 200+ products from 50+ manufacturers. Afero has more than 130 patents, one of the largest IoT patent portfolios globally, and was named a 2024 IoT Breakthrough Winner for [IoT Security Platform of the Year.](https://iotbreakthrough.com/2024-winners/) Afero is driven by a team of world-class executives and veterans in mobile, hardware, security, consumer and cloud, leveraging experience from Google, Apple, Microsoft, Amazon, Netflix, Disney, Roku and Danger. Microcontrollers, the low-cost, low-power chips inside plugs, bulbs, locks, sensors, thermostats, and meters, ship at a rate of more than 4 billion a year, more than phones, laptops, and servers combined. Yet they lack a common software layer for identity, connectivity, provisioning, updates, fleet management, and enterprise-grade security. Afero delivers that layer: a unified platform, tested at scale in The Home Depot's Hubspace smart home ecosystem, for devices that cannot run a general-purpose operating system like Linux or Android. These devices form the far edge, connecting the physical and digital worlds so modern AI can meet people where they are. To learn more, please visit [](http://www.afero.io). **What We’re Looking For** We’re seeking a seasoned product expert who’s led the development of products and customer-focused innovation at scale. Experience delivering IoT products and solutions is a plus. This role requires a passion for end-user experience, and the leadership presence to drive effectively with executives and high-level customer representatives. ### Key Responsibilities **Product Strategy** - Develop ideas for products and features that will delight Afero's customers. - Contribute to the overall Afero Platform vision and roadmap. - Perform competitive analysis for your products and features. - Define and measure KPIs for your products and features. **Customers and Go-to-Market** - Work with Customers, Sales, and Business Development to understand market needs. - Own customer success for critical accounts. - Craft customer-facing product messaging aligned with key value propositions. - Support Sales and Business Development by providing materials and presenting to customers and partners as needed. **Product Execution** - Define roadmaps and user stories for products and features built to run on the Afero platform. - Perform day-to-day inbound Product Management in a scrum-based environment, working directly with Hardware, Firmware, and Cloud engineering teams, Program Management, and QA. - Prioritize and provide product management support for 3rd-party certifications in your areas of responsibility. - Work with manufacturing partners around the world to jointly develop product requirements and deliver successful outcomes. ### Required Qualifications - 5-7 years of Product Management experience scaling established products and platforms in Smart Home or other consumer-related platforms. - Experience with B2B2C at scale, serving multiple manufacturers or partners who build on them. - Experience with go-to-market in a partnership framework. - Preferred: Experience defining AI-powered features that improve engagement and retention in consumer products. - Preferred: Experience working with OEM/ODM partners and global manufacturing supply chains. - Preferred: Experience with retail or channel partner programs. - Preferred: Hands-on experience using AI tools to accelerate product discovery, specification, and delivery. **Domain Knowledge** - Demonstrable understanding of consumer devices and ecosystems, and IoT industry standards and trends, e.g. Smart home standards - Understanding of security concepts as they apply to IoT and related technologies. - Preferred: Background in cybersecurity or connected-device security.