Product Manager - AI

Job description

At Podium, we bring AI Employees to local businesses that turn every conversation into revenue. Trusted by 60,000+ businesses across Auto, Home Services, and Aesthetics, Podium captures and converts leads 24/7, driving both new business and repeat customers. In under 24 months, we crossed $100M in AI Agent ARR, scaling 300% year-over-year. During this time, we’ve deployed 10,000 AI employees to empower real business outcomes for our customers. Podium is building what we believe will be the most impactful AI employee ecosystem for local business. Podium has been recognized as the Best AI Implementation by Inc. Magazine, highlighted by OpenAI for building revenue-driving AI Agents, and awarded the #1 AI Agent for Business Operations by G2. Our growth is fueled by hiring exceptional people, holding them to high standards, and creating opportunities for them to grow and make an impact. Our **[operating principles](https://www.podium.com/operating-principles)** guide daily behavior and ensure we hire people who will thrive at Podium. If you're hungry for growth, aligned to our operating principles, and ready to get to work, you won't find a better place to learn and accelerate your career. **About the role** We're hiring a Product Manager to lead our AI efforts in the Automotive vertical. This is a high-ownership role where you'll define product direction, customer outcomes, and long-term strategy for how Podium drives revenue in the Auto industry. This isn't a rotational position - you'll own this vertical long-term, building deep expertise in Automotive customer needs, workflows, and the software ecosystem that powers modern dealerships and service centers, including both sales and service workflows. You'll be responsible for building outcome-driven AI agents that help Auto dealers and service centers make more money. This includes identifying high-value workflows to automate, expanding our product footprint in dealerships, and scaling the features that drive the most revenue. You'll work across our entire product surface - inbox, phones, payments, CRM, integrations - to create a comprehensive solution for the Automotive industry. While previous Auto industry experience is helpful, it's not required - what matters is your ability to deeply understand customer problems, translate them into product solutions, and execute with speed. You'll need to balance strategic thinking with hands-on detailed work, from user stories and specs to testing and iterating on features. This position is based in Lehi, UT. **What you will be doing:** - Stay close to customers  - talk with dealership and service‑center managers regularly. Understand how their business works and what success looks like. - Help shape strategic direction for our Automotive AI platform - decide where we go deeper, where we expand, and how Podium becomes the leading applied‑AI solution in Auto. - Own key initiatives within the Auto vertical - Build AI agents that help the customer - design and ship outcome‑driven agents that automate high‑value workflows using Podium’s first‑party systems and third‑party integration - Expand what our platform can do for Auto dealers  - identify and unlock new workflows that drive revenue for our Automotive customers - Work across the company - partner with engineering, design, partnerships, finance, legal, sales, onboarding, and customer success to deliver real product - Roll up your sleeves - be hands‑on with detailed PM work, from user stories and specs to testing and iterating. **What you should have:** - Demonstrate high agency - consistently identifying opportunities and driving projects forward with minimal oversight or direction - Have 5-7 years of product management or related industry experience, with emphasis on building technical products - Have solid understanding of AI agent design, human-in-the-loop patterns, and enterprise integrations - Focus deeply on customer pain, turning real insights into crisp prototypes, compelling product stories, and demos that win customers **What we hope you have:** - Hands-on coding experience - Background in ML, LLMs, or large-scale systems integration - Startup, founder, or entrepreneurial experience - Technical degree or equivalent real-world expertise - Experience in vertical SaaS or local business software (Auto, Healthcare, Home Services, etc.) - Experience leading business initiatives beyond just product development - Success leading partner integrations or channel-based expansion **Why you’ll love working here:** - Podium is the best place to work to: - Join the leaders in AI agents - Unlock career-defining growth - Build with world-class talent - Make a real impact on local business **Benefits:** - (If local to Utah) Work in **[this building](https://podium.wistia.com/medias/3tvlyz6urx)** in Lehi, UT 5 days a week - Open and transparent culture - Life insurance, long and short-term disability coverage - Paid maternity and paternity leave - Fertility Benefits - Generous vacation time, plus three 4-day summer holiday weekends - Excellent medical, dental, and vision benefits - 401k Plan - Bi-annual swag drops with cool Podium gear and apparel - A stellar HQ (Utah) gym with local professional coaches and classes offered - Onsite HQ (Utah) child care center, subsidized for employees *Podium is an equal opportunity employer. Podium provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, national origin, sexual orientation, gender identity or expression, age, disability, genetic information, marital status or veteran status.*