Product Manager, AI-Platform

Job description

## About Roger Roger is an AI platform that frees home health clinicians from paperwork so they can focus on what matters: delivering life-changing care to our most vulnerable elderly patients in the comfort of their homes. Backed by leading healthcare investors like SignalFire, we've powered millions of visits, deployed to thousands of clinicians, and we're just getting started. ## Why This Role Exists Roger's AI platform sits at the center of how clinicians and admin staff document care. The product decisions we make directly impact whether a nurse gets home in time for dinner or spends another hour on paperwork. We need a Product Manager who feels the weight of that and is energized by it. This isn't a "write tickets and attend standups" role. You'll be deeply embedded with clinicians, agency operators, and our engineering team to identify the problems worth solving and ship solutions that make a real operational impact. This is an early product hire with real ownership over product direction and the opportunity to shape how product is done at Roger as we scale. ## What You'll Do - **Live in the customer's world:** Talk to clinicians and agency leaders every week. Understand their workflows deeply, not abstractly. - **Own product discovery and direction:** Identify the highest-impact problems, translate customer needs into clear specs, and define what success looks like. - **Partner closely with engineering:** Work side by side with engineers to ship high-quality solutions quickly. Stay involved from spec through launch. - **Work cross-functionally:** Collaborate with sales, customer success, and operations to validate priorities and ensure what we ship works in the field. - **Drive outcomes, not output:** Define success metrics, measure real usage, and iterate relentlessly. ## What We're Looking For - 3+ years of product management experience in an early-stage or high-growth startup environment. - Technical background: Whether through engineering, CS, or hands-on experience building with technical teams, you can go deep with engineers and have meaningful conversations about AI/ML systems. - First principles thinker: You break problems down to their fundamentals rather than defaulting to how things have been done before. - Strong customer instincts: You're in the field, on calls, and in the data constantly because you know you can't build great products from a conference room. - Experience owning workflow-heavy or operational products where the details matter. - Comfort making tradeoffs with incomplete information and moving fast without sacrificing quality. - Clear communicator: You can align a room and write a spec that engineers actually want to read. - High ownership mentality and comfort operating in ambiguity. - Mission motivated: You care about healthcare and are excited to build products that genuinely change clinicians' lives. **Why Join Us?** 🏥 Platinum health, dental, and vision insurance 🏖️ Unlimited PTO 💰 Retirement: 401(k) plan 🚀 Unmatched career growth opportunity as an early product hire 👩‍⚕️ Make a tangible difference in the lives of clinicians and patients 🧠 Work on a mission that matters, backed by AI innovation and top-tier investors **Make a Real Difference - Hear from our Users:** *“If I had to give Roger a rating out of 10, I’d give it an 11! You guys changed my life!!” - G.M. from San Francisco, Registered Nurse* *“Roger AI saves me hours per day. I can easily focus on my patients now too.” - J.L. from Tucson, Registered Nurse* *“Being a single mom is tough, but with Roger I can take the time to go to my daughter’s soccer game and also pursue further education.” - T.M. from Dallas, Licensed Vocational Nurse*