Product Manager - B2B Software Platform

Job description

Before jumping into all the information about the role and what you can bring to the table, let us introduce ourselves real quick. **About us** Insider One is the **#1 platform** that brings everything marketing and customer engagement teams need in one place so they can reach their peak potential and **become unstoppable.** Our story began with six desks and a vision to create a single platform to make industry-first technologies and emerging channels accessible to marketers worldwide. Today, Insider One is powered **by 1,500+ team members representing 50+ nationalities across 30+ offices**. With AI at its core and an integrated Customer Data Platform (CDP), **Insider One unites data, personalization, and journey orchestration across the most extensive set of natively supported channels**, including WhatsApp, SMS, Email, Web, App, and Site Search. We recently raised one of the largest funding rounds in the industry, **a $500M Series E led by General Atlantic**. We are backed by top-notch investors, including **Sequoia Capital, QIA, Riverwood, and Endeavor Catalyst**, and trusted by 2000+ customers from high-growth startups to the most prestigious Fortune 500 companies such as Samsung, Nike, L’Oreal, Singapore Airlines, Nestlé, Nissan, Lenovo, Puma, IKEA, Allianz, Domino's, and the list goes on. Insider One was congratulated for becoming one of the only **woman-founded, women-led B2B SaaS unicorns** in the world. Loved by customers, recognized by analysts, **we are the only vendor recognized as the #1 leader** in all the capabilities marketing and customer engagement teams need. Don’t just take our word for it — [see for yourself](https://www.gartner.com/reviews/market/multichannel-marketing-hubs/compare/product/braze-customer-engagement-platform-vs-insider-vs-salesforce-cloud). We consistently outperform and continue our leadership, and [the results speak for themselves](https://insiderone.com/insider-migration/). From day one, Insider One’s mission has not only been to build a world-class product company, but also to create one of the **most socially progressive technology communities** in the world. Through our social responsibility initiatives like *100 Social Responsibility Projects, AI Training for Teachers, Code Academy, SheCodes, SheLeads, and SheMarkables*, our community has committed to scaling its impact on our communities across 30+ countries, driving initiatives in health, education, farming, animal rights, and increasing women’s representation in STEM. Behind all these achievements is **an exceptionally talented, visionary team of overachievers** that moves fast and agile, creating cutting-edge products, and focuses on making an impact. If you want to be a part of this journey, just keep reading. **We are looking for a Product Manager who wants to turn ambitious ideas into products that create real impact.** **Product Management Team's Vision** We are visionaries who guide new product ideas. We are setting the vision for our growing family of products. We use data, research, strategy, and empathy to guide development and design teams toward a common goal, because we believe only our products can alter Insider One's destiny. We are Insider One’s innovators, our impact starts on day one, and our mission is to prove that breakthrough products can be created outside Silicon Valley. **What are we offering?** **Impact**: Be a part of a world-class product team where we constantly get challenged with new things, and the results of our actions create an impact for hundreds of millions of users every day. **Personal Growth**: Work closely with experienced PMs, get mentored by some of the best people in their fields, and join a variety of training sessions, such as sales, design, and customer communication. Develop the skills that you need to become a successful product manager. **Experience**: Get important responsibilities, learn from your mistakes without getting blamed, watch experienced people work on complex matters, and gain one of the most important things to become a great product manager: experience. **Delight:** Make tough decisions, release new features, and create innovative products that bring ease and joy to the lives of many individuals who use them. **Community**: Surround yourself with great people who constantly help and push each other to be better, join various events, and become a part of the Insider One Community. ### What You Will Do - Define the *why*, *when*, and *what* of the products our engineering team builds, leading cross-functional teams from ideation to launch. - Build a product and strategy that reflects **Insider One’s vision**, clearly articulating business value to align the team around each release. - Own and optimize the **release process**, coordinating all activities to successfully bring products to market. - Identify opportunities, drive product decisions, and turn insights into actionable ideas by continuously tracking market insights, customer needs, product analytics, and emerging technologies. - Define and analyze key **product metrics** to measure performance, customer satisfaction, and opportunities for improvement. ### What You Will Need - A **Bachelor’s degree** from a top-tier university, preferably in Engineering, Business Management, or a related field. - **3+ years of Product Management experience**, preferably with a **B2B SaaS product**. - Experience owning the **end-to-end lifecycle of a complex software product**, from product strategy to measurable business impact. - Hands-on experience in **Agile Product Development**. - A **data-informed mindset** with the ability to balance customer needs, business goals, and technical constraints. - Exceptional **decision-making** and **communication** skills. - The ability to manage complex initiatives with a high degree of ownership and limited supervision. - **Fluent in both English and Turkish**, both written and verbal, as we collaborate with colleagues from all over the world. ### What We Offer - Be part of a diverse team that’s as global as it gets — where every voice is heard and 50+ nationalities build together. - Level up with internal trainings covering AI fundamentals, coding, foreign languages, and a wide range of personal development skills. - Feed your curiosity with access to Spotify, LinkedIn Learning, Blinkist, MasterClass, and CloudGuru. - Become a Shareowner through our eligibility-based “ESOP” and own a piece of what you build. - Help build the team you want to work with and enjoy rewarding referral bonuses. - Opportunities to give back to your community through volunteering and purpose-driven social impact projects. - From global retreats to team-building activities, expect year-round events that turn into lifelong memories. - Get inspired by the greatest minds in the tech industry through events like our Tech & Dev Talks.