Product Manager — Candidate & Recruiter Platform

Job description

PRODUCT MANAGER — CANDIDATE & RECRUITER PLATFORM Remote (ET & CT time zones only – some travel required) About Us Clasp is a venture-backed, mission-driven startup transforming access to education and career pathways. We are revolutionizing the way employers attract and retain critical talent and the way colleges and universities support their students through education financing — all while tackling the student debt crisis. (Yep, we think BIG.) We like to think of ourselves as more than a fintech; we're a catalyst for economic mobility. A Forbes Fintech 50 company, portfolio company of SHRM (Society of Human Resource Management — the largest HR organization out there!) and recipient of "Startup of the Year" by StartUp Boston, Clasp is driven by our commitment to social impact and innovation. Our work spans two business lines: Clasp Talent helps healthcare employers attract and retain critical talent by connecting them with diverse candidates and using student loan repayment as a powerful recruiting and retention tool. We meaningfully connect employers, educational institutions, and learners to drive mutual benefit. Clasp Finance equips colleges and universities with lending technology to launch and operate their own private student loan programs, enabling schools to step in and support their students directly with financial aid. Join us on our journey to give power to learners and unlock fulfilling careers that drive positive change in their communities and beyond. What We Need Clasp is looking for a Product Manager to own the candidate and recruiter experience within Clasp Talent — the end-to-end product that helps healthcare students find jobs with student loan repayment and gives employers the platform they trust to build long-term clinical pipelines. You will own a two-sided product. On the candidate side, you will drive activation, conversion, and retention across the applicant journey — from a candidate's first discovery of Clasp through onboarding, application, and offer signing. On the employer side, you will own the platform that healthcare employers rely on every day to source candidates, move them through pipelines, and build the talent pipelines that solve their hardest staffing challenges. Both sides are critical. Candidates are the users whose experience defines the product; employers are the customers whose trust drives the business. The Product Manager in this role will care deeply about funnel mechanics and activation while building the platform depth that makes employer teams' daily work better. You will report to the Director of Product, who oversees product across Clasp Talent and Clasp Finance. You will partner closely with leaders in marketing, partner success, design, and engineering, as well as your product teammate who owns the experience that begins after a candidate signs an offer. What You'll Do - Own the Candidate Funnel: Drive activation, conversion, and retention across the entire applicant journey — discovery, account creation, profile completion, application, interview, and offer signing. Set funnel metrics, instrument what matters, and run the experiments that move the needle. - Own the Employer Platform: Own the platform experience that healthcare employers use to source, screen, and place candidates. Recruiters log in every day and their workflow efficiency directly impacts our business. - Build the Network Effect: Identify and ship the features that make each new student more likely to fulfill a commitment to an open role and each new employer more valuable to students. - Deeply Understand Your Users: Spend real time with healthcare students and the recruiters who hire them. Learn what students actually want from their careers and what they fear about the job search. Watch recruiters work and understand the pressures they're under to fill critical roles. Build from what you hear, not from what you assume. - Partner with Marketing: Work closely with student marketing on top-of-funnel performance — landing pages, conversion paths, channel-specific experiences — and own how acquisition handoffs into product. We believe the line between marketing and product should feel seamless. - Collaborate with Partner Success: Work closely with partner success to understand how employers actually use the platform, where they get stuck, and what they need to be successful. Translate employer feedback into product investment. - Run a Disciplined Experimentation Program: Help mature the testing, instrumentation, and analysis practices that allow the team to learn fast and make informed decisions. Bring rigor to how the team measures success. - Champion the Candidate Experience: Represent the candidate's voice in every product decision. Healthcare students deciding whether to commit to an employer are making a meaningful career and financial decision; the experience should reflect that gravity while removing every unnecessary friction. What You'll Need - Experience: 2+ years in product management, with significant time spent on consumer growth, onboarding, activation, and/or two-sided marketplace products. You have shipped work that materially moved a funnel or an activation curve. - Growth Pattern Recognition: You understand funnel mechanics, conversion optimization, experimentation, and instrumentation. You can look at a flow and identify where users drop off, why, and what to test. You have run real experimentation programs, not just one-off A/B tests. - Two-Sided Product Sensibility: You have either worked on a marketplace or platform with two distinct user types, or you have a strong instinct for how to balance competing needs across them. You understand that the user and the customer are not always the same person. - Customer Obsession: You have a track record of getting close to your users — talking to them directly, sitting alongside them as they use your product, and translating that contact into product decisions. You build for real people, not personas in a deck. - Engineering Partnership: You have deep experience partnering with engineering teams. You collaborate with engineers on trade-offs and planning rather than throwing requirements over the wall. - Data Fluency: You are comfortable with funnel analytics, cohort analysis, and experiment design. You can work with data teams to define the right metrics and hold yourself accountable to them. - Cross-Functional Leadership: You partner naturally with marketing, customer success, design, engineering, and analytics. You can align stakeholders with different incentives around shared product goals. - Communication Skills: Strong verbal and written communication, with the ability to explain complex ideas to both technical and non-technical stakeholders, including executive leadership and external partners. - Healthcare experience is not required but is a nice-to-have. What We Give In Return - Competitive cash and equity compensation - Health benefits (health, dental, & vision) - Student loan repayment benefits - 401k matching - Commuter benefits - Flexible PTO policy Salary The salary range for this position is competitive and will be commensurate with the candidate's experience, qualifications, and industry knowledge, ranging between $110,000 to $125,000 annually. In addition to the base salary, we offer an attractive equity component as part of our compensation package, providing an opportunity for eligible employees to share in the success and growth of our company. We are committed to offering competitive compensation and benefits packages to attract and retain top talent. Remote Policy To ensure smooth collaboration with the Boston-based team, we are limiting to Eastern/Central timezones with the expectation that it will be Boston hours. Additionally, they must be within 1 hour of a medium hub/ large airport with multiple daily flights to Boston. We are targeting the broader New England area to start as we expect that the candidate to have frequent travel to Boston for onboarding and ongoing collaboration. Closing If you are a driven product manager who obsesses over user experience, runs disciplined experiments, and knows how to build trust with both consumer users and B2B power users, we want to hear from you. Join us in connecting healthcare students with meaningful careers and the financial benefits that change their lives. We are committed to creating a diverse and inclusive workplace where all employees feel valued, respected, and empowered to contribute their unique perspectives and talents. Clasp is an equal opportunity employer and prohibits discrimination and harassment of any kind. We embrace diversity and are dedicated to providing equal employment opportunities to all individuals regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law.