Product Manager, Communication Platform

Job description

At Lalamove, we believe in the power of community. Millions of drivers and customers use our technology every day to connect with one another and move things that matter. Delivery is what we do best and we ensure it is always fast and simple. Since 2013, we have tackled the logistics industry head on to find the most innovative solutions for the world’s delivery needs. We are full steam ahead to make Lalamove synonymous with delivery and on a mission to impact as many local communities we can. We have massively scaled our efforts across Asia and now have our sights on taking our best in class technology to the rest of the world. And we need your help to get us there! We are looking for a **Product Manager** within the **Communications Platform team** to help build own and improve Lalamove's platform experience. As a product manager at Lalamove, you will set OKRs and prioritise product ideas to fuel our company's strategic goal. On this team, you will work with a group of passionate and talented engineers, designers, and data scientists to solve some of the most challenging problems the company is facing. You will need to wear many hats, work smart and iterate quickly. ### What you'll do: - Understand (and create) business strategy and direction using data and research to build for the future - Integrate usability studies, research and market analysis into product requirements and wireframes to enhance user experience - Work closely with the other members of the product team and other internal stakeholders - Break down key projects and prioritise features to maximise ROI - Communicate clearly to product and leadership on the plans, data and results - Build creative and cost-effective solutions with members of the platform and cross-functional teams - Drive full-stack product development with a team of talented engineers, designers and data scientists - Liaise and work with third-party vendors for account set-up, ensuring seamless integration ### What you'll need: - BA/BS in a technical/business field such as computer science, or management/economics with technical know-how - 3+ years of product management/development experience preferred - Proven ability to bring simplicity and measurable results to complex, ambiguous situations - Entrepreneurial drive and demonstrated ability to achieve stretch goals in an innovative and fast-paced environment - Ability to wear both hats (business and technical) to communicate to stakeholders - Strong analytical thinking - Willingness to roll-up sleeves and do the dirty work - Bonus points if you’ve built your own mobile or web application - Fluency in both English & Chinese (Cantonese or Mandarin) is necessary - More experienced candidates will be considered Senior Product Manager