Product Manager, Double Order

Job description

Join us in our mission to transform the way people shop and eat, where impact, innovation and growth drive everything we do. Our Product team defines how millions of people experience Deliveroo, turning complex marketplace challenges into simple, high-impact solutions. Working at the intersection of data, design and engineering, we set direction, prioritise what matters most, and deliver outcomes that move the business forward. We’re looking for a Senior Product Manager to join our London team. This is a hybrid role. In this role, you’ll help us own the vision, strategy, and execution for Double Order—transforming one of our most exciting consumer bets into a scaled, lasting part of how people use Deliveroo. WHAT YOU’LL BE DOING You’ll be joining the Double Order team. Double Order allows customers to add a second restaurant or store to a single delivery, sitting directly at the intersection of customer experience, marketplace economics, and real-world logistics. You will be responsible for balancing these forces to find creative, high-impact moves that grow the business and delight customers simultaneously. Here’s what your day-to-day might look like: - Own vision and strategy: Define and execute the end-to-end roadmap and OKRs for Double Order, taking it from early discovery through to a scaled, sustainable product. - Balance complex marketplace dynamics: Solve for customer value and business growth alongside the underlying economics and logistics required to make multi-order journeys viable. - Drive cross-functional collaboration: Partner closely with Engineering, Design, Data, Logistics, Finance, and Market teams to ship, learn, and iterate at pace. - Combine data with strong judgement: Lead experiment-driven development, navigating incomplete information, and knowing when to incrementally optimise versus completely rethink an approach. - Align senior stakeholders: Communicate strategy, trade-offs, and key learnings clearly to build wide organisation-level conviction in your domain's direction. WHAT YOU’LL NEED TO THRIVE ESSENTIAL REQUIREMENTS - Demonstrated product ownership: Proven track record of delivering measurable outcomes for consumer-facing products operating at scale. - Broad domain experience: Breadth across multiple stages of the customer journey (e.g. checkout, discovery, pricing, retention) with an ability to connect strategic dots across complex systems. - Navigating ambiguity and trade-offs: Experience taking ownership of high-stakes, ambiguous problems and balancing competing business priorities within a marketplace, platform, or low-margin environment. - Analytical and commercial rigour: Strong quantitative skills paired with sound business instincts to validate hypotheses and make consequential calls. - Cross-functional and stakeholder leadership: Proven ability to build trust across multidisciplinary teams (Engineering, Design, Data, Operations, Finance) and align senior stakeholders on difficult trade-offs. - Exceptional communication: Clear, concise written and verbal communication skills with the ability to articulate complex strategies with conviction. NICE TO HAVE - Experience with bundling, multi-order, or complex marketplace logistics products. - Deep familiarity with large-scale experimentation frameworks and product development. WHY JOIN US? At Deliveroo, you’ll do work that matters, solving real-world problems in a three-sided marketplace that’s constantly evolving. We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to: 🔧 Solve meaningful problems at real scale Work on a complex, always-on marketplace that impacts millions every day. 🌱 See your impact, fast Ship, test and improve ideas quickly in a low-hierarchy, high-ownership environment. 🧠 Grow through challenge and ownership Take on big, ambiguous problems and accelerate your career with strong support. 🌎 A culture built for builders High standards, collaboration, flexible working and continuous learning. 💰 Share in the success you help create Competitive salary and equity options, so you’re rewarded for the impact you make. ➡️ Want a deeper look at how we build? Check out our Tech Blog deliveroo.engineering. We aim to create a fair process that lets your skills shine—our interview typically includes 3-4 stages. Find more about how we hire here https://careers.deliveroo.co.uk/how-we-hire/. OUR GLOBAL STRUCTURE Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. DIVERSITY, EQUITY AND INCLUSION At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong. We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief. If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience. If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!