Product Manager, Enterprise

Job description

ABOUT BASETEN Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F https://www.baseten.co/blog/announcing-our-series-f/, led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to to ship AI products. PRODUCT AT BASETEN Product at Baseten is a nascent function. Our company today has a strong engineering culture, is heavily customer-obsessed, and moves fast. We're building the product function now, and you'd be one of the people who defines it. You'll work directly with our founders and with some of the best systems and infrastructure engineers in the world, and you'll set the standard for what product looks like here. You earn trust by being technical, finding the truth in front of customers, building great cross-functional relationships, and shipping great product experiences. THE ROLE The largest, most demanding Enterprises are starting to run on Baseten and they come with a range of security, compliance, and procurement requirements. Today that readiness is assembled deal-by-deal. You'll own the enterprise-readiness surface end to end and turn it into product: the deployment options customers can choose and buy, compliance posture they can trust, access and security controls their IT teams require, and the billing and spend controls their finance teams expect. What does a complete Baseten Enterprise Product offering look like? RESPONSIBILITIES - Drive the Enterprise Readiness customer experience end to end: Partner with GTM and Enterprise Engineering to make "enterprise-ready" a platform-wide capability, not a deal-by-deal scramble. Outcome: readiness becomes a supported, priced product instead of bespoke work assembled per deal. - Product Vision and Roadmap: See around the curve on what regulated customers will require — deployment models, compliance posture, identity and access, billing and spend controls — and build ahead of the need. Outcome: one prioritized roadmap and operational rigor that help us get ahead of customer requirements instead of reacting to them. - Be the Enterprise customer voice: Turn deal-blocking requirements from sales and FDE into product. Outcome: the steady stream of one-off exceptions becomes a smaller set of sellable, supported capabilities. WHAT WE'RE LOOKING FOR - 8+ years in product management, with real depth in enterprise or B2B infrastructure — security, compliance, identity, networking, or billing. - You've shipped enterprise readiness surface - multi-cloud and multi-region deployments, SSO/RBAC, SOC 2/HIPAA, VPC/PrivateLink, usage-based billing and can publicly point to the products you’ve shipped - Credible in the room with security, compliance, and procurement buyers and with the engineers who build it. - You think in supported, priced products - not per-deal exceptions - and you know the difference between a feature and a sellable capability. - A rigorous researcher who lets customer and deal reality drive the call, and a relentless shipper. Bonus: ML infrastructure experience, you've sold into or built for regulated industries (healthcare, financial services, government), etc NOT FOR YOU IF - You don't like getting technical. - You see compliance, security, and billing as checkbox work rather than product. - You'd rather negotiate one-off exceptions per deal than build the product that ends the exceptions. - You don’t like the Enterprise or building for Enterprise customers BENEFITS - Competitive compensation, including meaningful equity. - 100% coverage of medical, dental, and vision insurance for employee and dependents - Flexible PTO policy including company wide Winter Break (our offices are closed from Christmas Eve to New Year's Day!) - Paid parental leave - Fertility and family-building stipend through Carrot - Company-facilitated 401(k) - Exposure to a variety of ML startups, offering unparalleled learning and networking opportunities. Apply now to embark on a rewarding journey in shaping the future of AI! If you are a motivated individual with a passion for machine learning and a desire to be part of a collaborative and forward-thinking team, we would love to hear from you. At Baseten, we are committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with applicable law (by example, the requirements of the San Francisco Fair Chance Ordinance, where applicable).