Product Manager - Health, Manufacturing & Hospitality

Job description

**[Continuing Education and Professional Studies (CEPS)](https://www.sait.ca/continuing-education/corporate-training)** at SAIT offers a wide range of programs designed to support lifelong learning, career advancement (through reskilling and upskilling) and customized talent development solutions for corporations. Join a team passionate about building lifelong learning opportunities that help people in Calgary and around the globe navigate the changing world of work. **The Opportunity** **Job classification**: A5950 - Information Officer III **Salary range:** $85,092.80 - $106,017.60. Placement within the range is typically based upon a review of skills, experience, and internal equity. **Hours per week:**40 **Paid leave:** 3 weeks vacation per year **Position End Date:** November 1, 2027 **Deadline to apply:** 4:00PM, Friday. October 23, 2026 We're looking for a learner-focused Product Manager who is passionate about creating meaningful educational experiences that positively impact people's lives. You are curious, collaborative, and energized by solving complex challenges while driving innovation in workforce development. As the Product Manager for the Health, Manufacturing, and Hospitality portfolio, you will lead the strategy, development, launch, and ongoing enhancement of a suite of learning products and services. You'll work closely with internal stakeholders, industry partners, funders, and community organizations to ensure programs meet market needs, deliver exceptional learner experiences, generate revenue, and support Alberta's evolving workforce demands. This role requires a strong understanding of industry trends, talent pipelines, and emerging skill requirements. You will champion the learner experience while balancing business objectives and stakeholder needs to create training solutions that make a measurable impact. ### How you'll contribute **Product Strategy & Portfolio Management** - Define and execute product vision, strategy, and roadmaps for assigned learning products. - Identify customer needs, target markets, and workforce opportunities. - Develop business cases and product proposals for new and evolving programs. - Understand learner pathways and career outcomes to ensure programs align with industry demand. - Build and maintain subject matter expertise within assigned portfolio areas. **Market Research & Insights** - Conduct market, competitor, and industry analysis. - Gather and interpret customer, learner, and employer feedback. - Monitor emerging trends, labor market needs, and future workforce requirements. - Use data and insights to inform product decisions and strategic investments. **Product Development & Continuous Improvement** - Lead the development, refinement, and lifecycle management of learning products. - Collaborate with delivery teams, instructional resources, learning platforms, and operational partners to ensure successful execution. - Manage priorities, timelines, budgets, and project deliverables. - Continuously evaluate programs and implement improvements based on feedback and performance data. **Product Launch & Growth** - Develop and execute go-to-market strategies for new and revised programs. - Establish pricing and positioning strategies. - Support program growth through strong market alignment and stakeholder engagement. **Performance Management** - Monitor key product metrics, including enrollment, revenue, profitability, learner satisfaction, and program outcomes. - Analyze performance data and make recommendations for enhancements and future investments. - Ensure products achieve business and learner success objectives. **Stakeholder & Partnership Management** - Build and maintain strong relationships with industry, employers, funding agencies, suppliers, and community partners. - Facilitate collaboration with Academic Schools, Applied Research, Youth Programming, and other internal stakeholders. - Lead industry engagement activities such as advisory groups, roundtables, and co-creation sessions. - Serve as the primary advocate and source of truth for the portfolio, ensuring stakeholders are aligned with the product vision and strategy. **Risk Management** - Identify, assess, and mitigate risks related to program quality, operations, staffing, compliance, customer experience, and market viability. - Proactively address challenges that may impact product success. ### What you bring **Education & Qualifications** - Bachelor's degree, diploma, or equivalent combination of education and experience. - Minimum three years of experience in product management, program management, business development, or a related field. - Experience within healthcare, health regulation, life sciences, or a science-based discipline is highly desirable. - Demonstrated experience managing products, services, programs, or business initiatives from concept through implementation. **Skills** - Strong understanding of workforce trends, emerging markets, and the future of work. - Excellent analytical, problem-solving, and decision-making abilities. - Strong written, verbal, and presentation communication skills. - Experience working in agile or iterative environments. - Ability to influence and build relationships across diverse stakeholder groups. - Skilled in facilitation, collaboration, and leading cross-functional initiatives. - Strong organizational and project management capabilities. - Ability to synthesize complex information into clear strategies and actionable plans. - Experience in negotiation, partnership development, and risk management. - Naturally curious, learner-focused, and committed to continuous improvement.