Product Manager Intern, ShopX(Rewards)

Job description

**About the Role:** We are seeking a curious, driven, and thoughtful Product Intern to join our Shopper Experience (Rewards) team. This role presents an exciting opportunity to thrive in a dynamic, fast-paced environment within a growing team, with abundant prospects for career advancement. If you want to understand how a consumer app earns daily engagement, there’s no better place to start than ShopX — and no better seat than product. ShopX owns the parts of the Sezzle app that shoppers use between purchases: the Rewards tab, and the community and engagement features that bring people back. The team sits at the intersection of consumer product, data, and partnerships, working with rewards and offer providers as well as Design, Data, Engineering, and Marketing across the company. As a product intern here, you won’t be watching from the sidelines. You’ll be in the room where decisions get made, picking up context fast and contributing to a team that ships and measures A/B tests every week. You’ll support the product manager across a high-throughput environment: helping keep the backlog and idea board organized, digging into data to understand how shoppers discover and use the Earn and Shop experiences, and working alongside an efficient and technically sharp engineering team, as well as Design and Data. Product management is one of those rare roles where no two days look the same — you’re constantly context-switching between technical conversations, business problems, and user needs, and that’s exactly what makes it exciting. **What You’ll Do:** Backlog & Product Support - Assist the product manager in drafting, organizing, and tracking tickets and ideas on the ShopX product board, from early concepts through delivery. Help ensure work is well-documented, properly prioritized, and moving through the backlog. Follow up on status and surface blockers when needed. Experimentation & Partner Support - Help prepare A/B test briefs, track live tests, and assemble readouts once results are in. Gather background context and summarize key information from multiple stakeholders, and prepare materials ahead of check-ins with rewards partners. Respond to routine internal questions by pulling the right information from available resources. Engagement & Funnel Analysis - Learn and apply SQL to query mobile event and rewards payout data, and support the creation and maintenance of dashboards that track Earn tab visits, offer funnels, retention, and rewards paid out. Help flag anomalies in engagement or payout trends and assist in assembling data for reviews and investigations. Documentation & Process Tracking - Maintain clear internal documentation for features, test results, and partner integrations. Help keep cross-functional teams and partners aligned with concise, well-structured written updates, including recurring partner performance readouts. Agile Meetings - Participate in agile meetings and collaborate with engineering, design, data, marketing, and support teams. One of the most valuable things a product manager does is serve as a bridge between tech and the business — translating technical challenges into clear language and business needs into actionable requirements. You’ll get hands-on experience doing exactly that. **What We Look For:** - Currently pursuing a Bachelor’s degree in Business, Computer Science, Economics, Marketing, Design, or a related field - A genuine interest in consumer mobile products, rewards and loyalty, and what makes people come back to an app every day - Natural curiosity and a logical mindset — you enjoy working through problems, aren’t afraid to ask questions, and get satisfaction from figuring things out - Strong attention to detail — you notice when something’s off and follow through until it’s resolved - Comfort working with data and a willingness to learn SQL; prior experience with SQL or A/B testing is a plus but not required - Effective written and verbal communication — you can summarize a complex topic clearly and ask the right questions to fill in gaps - Prior experience in internships, projects, or extracurriculars related to product, consumer apps, growth, data analysis, or startups is a plus — but we hire for potential, not just pedigree. - Demonstrated experience working with Claude or equivalent large language model tools is required; candidates must be comfortable leveraging AI to enhance productivity, research, and communication. **About You:** - You have relentlessly high standards — many people may think your standards are unreasonably high. You are continually raising the bar and driving those around you to deliver great results. You make sure that defects do not get sent down the line and that problems are fixed so they stay fixed. - You’re not bound by convention — your success and much of the fun lies in developing new ways to do things. - You need action — speed matters in business. Many decisions and actions are reversible and do not need extensive study. We value calculated risk-taking. - You earn trust — you listen attentively, speak candidly, and treat others respectfully. - You have backbone; disagree, then commit — you can respectfully challenge decisions when you disagree, even when doing so is uncomfortable or exhausting. You have conviction and are tenacious. You do not compromise for the sake of social cohesion. Once a decision is determined, you commit wholly. - You deliver results — you focus on the key inputs and deliver them with the right quality and in a timely fashion. Despite setbacks, you rise to the occasion and never settle. **What Makes Working at Sezzle Awesome:** At Sezzle, we are more than just brilliant engineers, passionate data enthusiasts, out-of-the-box thinkers, and determined innovators. We believe in surrounding ourselves with only the best and the brightest individuals. Our culture is not defined by a certain set of perks designed to give the illusion of the traditional startup culture, but rather, it is the visible example living in every employee that we hire. **Compensation**: The salary for the Product Intern is $2.800.000 COP monthly. #Li-remote #Full-time