Product Manager (m/f/d) – Customer App Team

Job description

Company Description Job Description At SIXT, you will be the Product Manager for the frontend Customer App team, operating across the core domains of the customer area - including Registration, Authentication, Loyalty Enrollment, and Identity Verification & Management. You will work closely with two web Customer teams jointly driving discovery and concept definition across these domains - ensuring that features are well-integrated into the app experience and consistently delivered across all customer touchpoints. Sounds exciting? Then apply now and become part of Team Orange in our headquarters in Pullach close to Munich! YOUR ROLE AT SIXT You drive the frontend Customer App onboarding experience from registration to loyalty enrollment ensuring a fast and frictionless setup reflecting SIXT's premium brand You maintain and enhance the identity verification and enrichment funnel with third-party SDK updates and fraud prevention frameworks You stay updated on app platform capabilities and integrate new technologies like biometric authentication and digital driver's licenses You collaborate closely with backend teams to align on APIs, data contracts and ensure end-to-end consistency across features You define and track key KPIs such as app engagement, onboarding conversion and enrollment rates to prioritize and report progress You work cross-functionally to coordinate discovery, concept definition and delivery in a shared team environment YOUR SKILLS MATTER Experience You have initial experience in product management, preferably with consumer-facing mobile apps Know-how You are familiar with authentication flows, identity verification or KYC processes and vendor ecosystems Skills You have a keen eye for UX and can provide structured feedback translating requirements into smooth user flows Soft Skills You navigate complex cross-team collaboration with clarity and alignment focus Motivation You manage data privacy and compliance pragmatically without compromising customer experience Background You are data-driven, AI-savvy and comfortable using AI tools to validate and iterate concepts WHAT WE OFFER Extra benefits Enjoy discounts on SIXT rent, share, ride and SIXT+, attractive vehicle leasing offers, and exclusive deals with partners for travel, tech, fashion and more Mobility Boost You will receive a monthly allowance from us as a contribution to your individual mobility Future security We contribute to your retirement plan and support you with capital-forming benefits to ensure you are well covered Feel-good atmosphere Stay active with our modern SIXT gym, various leisure activities like the gaming area or the SIXT choir, and enjoy our high-quality employee restaurant Flexibility Enjoy 30 days of vacation and a hybrid working model with flexible hours Giving back Take one day each year to volunteer at a charitable organization dedicated to supporting children Qualifications Additional Information About us: We are a globally leading mobility service provider with a revenue of €4.00 billion and around 9,000 employees worldwide. Our mobility platform ONE combines our products SIXT rent (car rental), SIXT share (car sharing), SIXT ride (taxi, ride, and chauffeur services), and SIXT+ (car subscription), giving our customers access to our fleet of 350,000 vehicles, the services of 4,000 cooperation partners, and around 5 million drivers worldwide. Together with our franchise partners, we are present in more than 110 countries at 2,000 rental stations. At SIXT, top-tier customer experience and outstanding customer service are our highest priorities. We believe in true entrepreneurship and long-term stability and align our corporate strategy with foresight. Get started with us and apply now!