Product Manager (m/f/d) - Rental Hub

Job description

Company Description Job Description The Product Manager - Rental Hub (m/f/d) at SIXT will redefine the rental experience by owning the central product that connects every post-booking touchpoint. You will create a seamless, fully digital journey that guides customers from pre-check-in to return, ensuring they always know what to do next. Your mission is to build an intelligent, personalized experience that removes uncertainty, drives engagement, and unlocks commercial value for millions of users worldwide. Ready to shape the future of mobility? Then apply now and join Team Orange in our headquarters in Pullach close to Munich! YOUR ROLE AT SIXT You own the end-to-end post-booking experience, defining the vision for the Rental Hub as the central orchestrator across all rental phases — preparation, check-in, pickup, on-rent, and return You translate complex rental processes into simple, guided flows, building a state-driven experience that dynamically adapts to customer context and proactively eliminates friction You personalize the journey and integrate revenue opportunities by leveraging customer intent, behavior, and contextual signals to deliver relevant upsell moments and tailored recommendations You harness data, AI tools, and automation — using platforms like Claude or Google Gemini to prototype ideas, iterate on concepts, and accelerate discovery while optimizing through experimentation You align cross-functional teams and domains — collaborating across Engineering, Design, Data, Operations, and Customer Service to deliver cohesive end-to-end outcomes You define and drive key performance metrics such as contacts per rental, incremental revenue from upsell, and customer satisfaction (NPS/SES), using insights to continuously improve YOUR SKILLS MATTER Experience You bring several years of product management experience in customer journeys, travel, mobility, or e-commerce with a proven track record of owning end-to-end digital products Customer & UX Mindset You have a strong intuition for journey design and simplify complex processes into clear, guided self-service flows customers love Data & Execution You are highly data-driven and experimentation-oriented, comfortable defining KPIs, translating insights into decisions, and driving ownership from discovery to delivery Modern Product Approach You use AI tools like Claude or Google Gemini pragmatically to boost productivity and explore customer-facing opportunities with focus on real impact Collaboration & Leadership You excel at stakeholder management across business and tech, aligning multiple domains into a cohesive product vision and communicating with influence at all levels Mentality & Problem Solving You bring a hands-on, can-do attitude—resourceful, curious, and energized by building products that drive conversion, revenue, and customer satisfaction WHAT WE OFFER Extra benefits Enjoy discounts on SIXT rent, share, ride and SIXT+, attractive vehicle leasing offers, and exclusive deals with partners for travel, tech, fashion and more Mobility Boost You will receive a monthly allowance from us as a contribution to your individual mobility Future security We contribute to your retirement plan and support you with capital-forming benefits to ensure you are well covered Feel-good atmosphere Stay active with our modern SIXT gym, various leisure activities like the gaming area or the SIXT choir, and enjoy our high-quality employee restaurant Flexibility Enjoy 30 days of vacation and a hybrid working model with flexible hours Giving back Take one day each year to volunteer at a charitable organization dedicated to supporting children Qualifications Additional Information About us: We are a globally leading mobility service provider with a revenue of €4.00 billion and around 9,000 employees worldwide. Our mobility platform ONE combines our products SIXT rent (car rental), SIXT share (car sharing), SIXT ride (taxi, ride, and chauffeur services), and SIXT+ (car subscription), giving our customers access to our fleet of 350,000 vehicles, the services of 4,000 cooperation partners, and around 5 million drivers worldwide. Together with our franchise partners, we are present in more than 110 countries at 2,000 rental stations. At SIXT, top-tier customer experience and outstanding customer service are our highest priorities. We believe in true entrepreneurship and long-term stability and align our corporate strategy with foresight. Get started with us and apply now!