Product Manager (Mandarin Speaking)

Job description

About WeBox WeBox is the leading intelligent marketplace delivering personalized group ordering solutions for businesses and organizations. Driven by customer obsession, operational excellence, and continuous innovation, WeBox leverages technology to transform how companies manage meals, catering, pantry programs, and workplace food experiences. Our Mission Deliver happiness to every group, every meal, every day. Our Vision By 2032, WeBox will achieve $1 billion in revenue and become the leading provider of intelligent and sustainable group ordering solutions. About the Role We are building a fast-growing AI-powered logistics and marketplace platform focused on transforming workplace food and office services. Our platform connects restaurants, operations, and enterprise customers through technology-driven workflows and user experiences. We are looking for a Product Owner (PO) with strong Marketplace and UX/UI thinking who can deeply understand users, optimize workflows, and collaborate closely with engineering, operations, and business teams to build intuitive and scalable products. As a Product Owner, you will own product execution end-to-end across marketplace and internal operational products. You will work closely with engineers, designers, operations, and leadership to identify pain points, define product requirements, improve UX/UI flows, and launch impactful features quickly. This role is ideal for someone who combines strong product thinking with hands-on execution, especially in marketplace platforms, operational systems, and user experience optimization. This position requires full-time, onsite attendance at our San Jose headquarters Monday through Friday. Remote and hybrid work arrangements are not available. Responsibilities Product Strategy & Execution Define product vision, roadmap, and priorities aligned with company objectives. Translate business goals and customer needs into clear product requirements and actionable development plans. Lead the full product lifecycle from discovery and design to launch and iteration. Develop product requirements, user stories, workflows, acceptance criteria, and success metrics. User Experience & Customer Insights Maintain deep understanding of customer needs and pain points. Continuously optimize user experience through research, testing, and feedback analysis. Identify opportunities to improve conversion, engagement, retention, and customer satisfaction. Improve UX/UI experience across customer-facing and internal products AI & Innovation Identify opportunities to leverage AI technologies to improve user experience, internal workflows, operational efficiency, and business performance. Collaborate with engineering teams to design and launch AI-powered features and automation solutions. Evaluate emerging technologies including LLMs, AI Agents, workflow automation, and other AI-driven tools. Promote AI adoption across product development and business processes. Data & Analytics Analyze product performance, user behavior, and operational metrics to drive product decisions. Establish KPIs and success measurements for product initiatives. Use quantitative and qualitative insights to prioritize opportunities and optimize outcomes. Qualifications Required Professional fluency in Mandarin and English is required due to regular communication with Mandarin-speaking partners, customers, and stakeholders 3+ years of Product Owner / Product Manager experience Experience working on Marketplace, SaaS, Operations, or Platform products Strong UX/UI sense and user-centered thinking Ability to create clear workflows, wireframes, and product documentation Experience collaborating closely with engineering teams Strong analytical and problem-solving skills Excellent communication and organizational abilities High ownership mindset and execution capability Comfortable working in a fast-moving startup environment Preferred Experience in Marketplace, E-commerce, FoodTech, Logistics, or related industries. Demonstrated ability to use AI tools such as ChatGPT, Claude, Cursor, Gemini, or similar platforms to improve productivity and product development. AI-native mindset or experience using AI tools in product workflows Experience building products in startup or high-growth environments. What We Value Customer Obsession Ownership Mentality Data-Driven Decision Making Speed and Execution Continuous Learning AI-First Thinking What we offer Not only will you have the opportunity to grow your career with other food-obsessed colleagues who have a shared passion for creating delight for customers, but you will also work alongside a highly collaborative team that values leading with trust and respect, and taking smart risks. And ~401k ~ Medical Health insurance ~ Dental & vision coverage ~ Employee Meal Program Equal Opportunity Employer WeBox is an equal-opportunity employer committed to hiring based on merit, competence, performance, and business needs. We do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. Note: The base salary for this position will be determined based on the candidate's level of experience and qualifications. This job description offers a general overview and may not encompass all responsibilities, tasks, or skills required. Additional duties may be assigned to meet the company's evolving needs. If you meet the requirements and are interested in this position, please submit your application.