Product Manager - Platform Management

**About Mirakl:** Founded in 2012, Mirakl has been at the forefront of marketplace innovation, empowering every business to compete in the platform economy. Today, Mirakl’s operating system combines an enterprise marketplace solution (Mirakl Platform) that enables retailers and B2B organizations to launch, scale, and operate marketplaces and dropship, AI-powered multichannel selling (Mirakl Connect), retail media (Mirakl Ads) and an agentic commerce infrastructure (Mirakl Nexus). With dual headquarters in Boston and Paris, Mirakl helps a global ecosystem of 450+ marketplaces (B2C and B2B) and a network of over 100k third-party marketplace sellers. Brands like Macy’s, Decathlon, Carrefour, Asos, and Airbus Helicopters use Mirakl to grow their businesses in new and remarkable ways. For more information: [](http://www.mirakl.com). **Mirakl in Numbers:** - 🗓️ Founded in 2012 | Member of French Tech Next40 - 👥 750+ employees in 9 offices worldwide: Paris, Barcelona, Bordeaux, Boston, London, Munich, New York, Sydney, Tokyo - 🇫🇷 350+ Mirakl Tech teams members mainly based in France - ⚙️ 5 Saas Solutions **Our Values:** Working at Mirakl means accelerating your career alongside ambitious, passionate, and supportive colleagues. We're proud of the diversity of backgrounds, perspectives, and experiences that make our teams unique. Our 5 values guide how we collaborate: - 💡 **Work Hard Together:** Teamwork and collaboration are the foundation of our success - 🏆 **Get Things Done:** We prioritize action and efficiency for impactful results - 🚀 **Go Above & Beyond:** We tackle challenges proactively and always aim for excellence - 🎓 **Succeed Through Expertise:** Knowledge sharing and continuous learning are core to our culture - 🤝 **Satisfy & Empower Clients:** We're committed to our clients' success ### **The Team You'll Join** You'll be part of our Core Platform Product team led by Alexis Bourgeois, Group Product Manager. As a PM in the Platform pillar, you’ll help define how AI transforms the Mirakl experience for operators and sellers. You’ll lead the foundations that enable product teams to embed AI agents directly into their workflows, helping users diagnose issues, receive the right guidance, and progressively automate time-consuming tasks. Working hand in hand with our Engineering Manager and backend/full-stack Java developers, you’ll also drive key platform capabilities across user experience, authentication, API security, and compliance. This is a highly cross-functional role with a direct impact across Mirakl’s product ecosystem: building secure, scalable, and intelligent foundations that other teams can leverage. This role is based in our Paris Office, and entitled to 1 day of remote a week. ### **Your Impact** - Define and own the long-term vision and roadmap for this squad within Core Platform, grounding decisions in customer needs, market trends, and company strategy - Turn vision into delivery: write epics and user stories, organize sprints, and track roadmap execution end-to-end - Lead discovery through customer workshops and cross-functional collaboration with Sales, Customer Success, and Marketing to continuously sharpen your understanding of operator and seller needs - Shape the functional roadmap alongside Engineering, Design, and Documentation, from feature improvements to innovative new capabilities, including AI-powered projects in close collaboration with Data teams - Own go-to-market execution and competitive intelligence: define key messages with Product Marketing and Sales, build collateral, track feature KPIs, and iterate based on customer and market insights ### **What You'll Bring to the Role** **Experience:** - 5+ years of Product Manager experience - Proven track record of working on complex product roadmaps in tightly aligned, multi-stakeholder organizations (PM, Design, Engineering, Documentation, Product Marketing) - Experience with agile methodologies (Scrum, Kanban, or similar) - Interest for AI practices and automation of daily tasks **Skills:** - Strategic thinking: ability to translate market signals and customer insights into a clear, actionable product vision - Stakeholder management: strong communication skills to align and influence across technical and business teams - Data-driven mindset: comfortable tracking KPIs, measuring feature impact, and driving iterative improvements - Curiosity for AI: genuine interest in leveraging AI to drive efficiency and innovation in SaaS products - Team player: you collaborate openly, share best practices, and elevate the people and product around you ### **Tools Used** - Productboard - Jira - Figma - Datadog ### **Languages** - French: fluent (C2 level required) - English: fluent (C2 level required) ### ### **Our Hiring Process** We warmly encourage you to apply to any of our roles, even if you think you're not an exact match. Please click the "Apply" button to submit your application. This helps us make the best possible assessment and get back to you as quickly as possible. **Interview steps:** 1. **30/45-minute call** with a TAS to discuss your key projects, ask technical questions, and present the position in details 2. **1-hour business discussion** with Alexis, our Group Product Manager 3. **2 x 45-minute STAR interviews** to assess your alignment with our values and meet other stakeholders you’ll be interacting with More information about our recruitment philosophy 👉 [3 tips to shine in STAR interviews at Mirakl](https://www.linkedin.com/pulse/3-tips-pour-briller-en-entretien-star-chez-mirakl-kauffmann-0ojzf/) ### *We welcome collaborators with their diverse perspectives and experiences to power us forward. These often far exceed conventional job requirements and help us create a culture of continuous learning. If you’re ready to join a global leader powering digital transformation for 450+ of the world’s most innovative retailers and B2B organizations.* *As part of our recruitment process, Mirakl processes your personal data to review and manage your application and, where appropriate, to consider your profile for future opportunities. You can exercise your data protection rights at any time, and as further detailed in our policies. For more information about how we process your personal data and your rights, please consult our Recruitment Privacy Notice, [here](https://www.mirakl.com/recruitment-privacy-notice) in English and [here](https://www.mirakl.com/fr-FR/recruitment-privacy-notice) in French.* *We may use Artificial Intelligence (AI) solutions to help streamline our hiring process, including screening applications, analyzing resumes, and assessing responses. While AI helps us work efficiently, all final hiring decisions are made by humans. For more information, visit our* [*AI Guidelines for Candidates and Interviews*](https://info.mirakl.com/ai-guidelines-for-candidates-and-interviews)*.*