Product Manager - Platforms

Job description

Company Description Job Description Own end‑to‑end product strategy and delivery for a defined digital product portfolio Drive customer‑centric product outcomes using agile and human‑centred design practices Full‑time and permanent position based at our new Product Innovation Centre in Adelaide As a Product Manager - Platforms , you will be responsible for shaping and delivering the product strategy and roadmap for a portfolio of enterprise integration platforms that underpin Qantas’ digital, operational and customer‑facing experiences. You will balance customer needs, commercial priorities and operational resilience to enable seamless journeys, real‑time decision making and trusted outcomes at scale, strengthening both customer experience and the Qantas brand. Working closely with senior leaders, engineering teams and cross‑functional partners, you will identify opportunities, prioritise initiatives and guide investment decisions across shared platforms with multiple consumers. You will ensure products are delivered effectively across their lifecycle, from discovery through to optimisation, while managing complex trade‑offs that impact time to market, platform sustainability and customer outcomes. This role plays a key part in advancing modern product management practices at Qantas, embedding agile ways of working, human‑centred design and a strong safety and security mindset across the organisation, ensuring integration platforms remain reliable, scalable and fit for the future. You’ll have Define and execute the product vision, strategy and roadmap for enterprise integration platforms supporting high‑volume, real‑time services Bring proven experience with integration technologies, including RESTful APIs, event‑driven architectures, middleware and end‑to‑end API lifecycle management Design and evolve solutions that enrich booking and operational data and orchestrate communications across multiple channels to enable seamless, end‑to‑end customer journeys Work closely with engineering, BFF and frontend teams to ensure backend integration platforms evolve in line with product needs and deliver scalable, resilient outcomes Operate shared product platforms with multiple downstream consumers, making informed prioritisation and trade‑off decisions that balance customer experience, delivery timelines and time to market Translate customer, commercial and operational needs into clear product outcomes, prioritised backlogs and measurable delivery results Apply modern product management practices within agile, product‑led environments, embedding human‑centred design and data‑driven decision making Demonstrate strong commercial acumen, including investment prioritisation, budget management, financial forecasting and business case development Influence and collaborate effectively with senior leaders and cross‑functional stakeholders in a complex, matrixed environment Lead with a safety‑ and security‑first mindset, ensuring data integrity, privacy, platform reliability and operational resilience are embedded in all product decisions Why Qantas? At Qantas, your career can take you further than you imagined. You’ll join a team where creativity and passion drives success. Together we dream big and deliver even bigger. You’ll find diverse opportunities to grow, personally and professionally. From day one, you’ll be supported with hands-on training, coaching, and formal learning programs designed to help you excel. Your development is our priority because we know that when you thrive, so do our customers. The Qantas employee benefits program offers amazing benefits that extend well beyond travel. We love to travel: Enjoy heavily discounted air travel within Australia and across the globe, both for you and your family and friends, as well as exclusive deals on accommodation and holidays. We have flexible leave options: Make use of leave and flexible working opportunities including 18 weeks paid parental leave and the option to purchase additional paid leave for eligible employees. We’ll give you access to thousands of rewards: Through our partnerships we can offer you discounts across shopping, food and wine, insurance, health and wellbeing, leisure and entertainment. You can also take advantage of our salary packaging program including motor vehicles, eligible portable electronic devices and professional memberships. We’ll support your wellbeing: Whether it’s learning to better support your own and others’ mental health, our interactive wellbeing app or your very own tailored nutrition plan. Why South Australia? Discover a place where life is balanced and rewarding, and where innovation thrives. In South Australia we value collaboration, genuine connections, and supporting each other to succeed. That spirit of teamwork is at the heart of our new Product Innovation Centre, a hub dedicated to creating world-class digital experiences for our customers. Adelaide offers the best of both worlds. A vibrant city with cutting-edge tech opportunities and world-class food, wine, and arts, surrounded by stunning beaches, national parks, and green spaces. Getting around is easy, and the cost of living means you can enjoy more of what matters. From celebrated wine regions and fresh produce to our innovative industries, South Australians take pride in doing things well, with care and integrity. That same commitment drives our approach to digital innovation: building solutions that matter, with creativity and purpose. If you’re looking for a place where your career can grow, your ideas can shape the future, and your life can flourish, South Australia is waiting for you. Apply at the earliest to be considered! Qantas is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. By coming to work for us, you’ll be part of an organisation that encourages diversity, supports charities and environmental initiatives. We encourage Aboriginal and Torres Strait Islander, and people of all backgrounds to apply. If you have any support or access requirements, we encourage you to advise us at time of application. Your personal information will be kept confidential in compliance with relevant privacy legislation. Applications will close by the 6th June Qualifications Additional Information