Product Manager Senior, Commercial

Job description

As the world works and lives faster, FIS is leading the way. Our fintech solutions touch nearly every market, company and person on the planet. Our teams are inclusive and diverse. Our colleagues work together and celebrate together. If you want to advance the world of fintech, we’d like to ask you: Are you FIS? About the role: As an Product Manager Senior, you’ll work with global financial services clients and internal teams to shape and deliver product capabilities that improve reporting, data integration, onboarding and the overall client experience. You will translate client, market and business needs into a clear product vision, prioritised roadmap and delivery backlog, while guiding development teams using Agile ways of working. You will balance strategic product development with client enhancements and day-to-day product priorities, ensuring solutions deliver measurable client and business value. About the team: Be part of a collaborative Product Management team supporting Investor Services solutions used by investment funds and securities services organisations. The team works closely with clients, engineering, operations and other business partners to improve reporting, data connectivity, onboarding and core servicing capabilities. As an Product Manager Senior, you will bring together strong product judgement, domain knowledge and data awareness to help the team turn complex requirements into scalable, practical solutions. What you will be doing: Own and communicate product vision, roadmap priorities and an actionable backlog, turning client and business needs into clear user stories, acceptance criteria and delivery outcomes. As an Product Manager Senior, guide cross-functional development teams through discovery, refinement, delivery and acceptance, making informed priority decisions and ensuring completed work meets agreed outcomes. Engage directly with global clients and internal stakeholders to understand pain points, gather feedback, explain product decisions and maintain transparency on priorities, progress and outcomes. Drive improvements to reporting, data quality, data connectivity and onboarding, including resolution of recurring data or reconciliation issues and identification of opportunities for automation and scalable processes. Support product launches, client migrations and releases by coordinating requirements, testing, documentation and operational readiness, while using data and feedback to identify further product improvements. What you will need: 3+ years of relevant experience in product ownership, product management, business analysis or senior operations within investment funds, transfer agency, fund administration or securities services, with experience delivering complex solutions alongside technology teams. Strong knowledge of investment operations and client servicing, with the ability to translate complex operational, reporting and data requirements into clear product requirements and priorities. Demonstrated experience writing and refining user stories and acceptance criteria, prioritising competing needs and working with Agile delivery teams through to acceptance and release. Strong analytical and data skills, with practical experience working with large financial datasets, reconciliations, reporting, data integrations or data transformation, and confidence using data to support decisions. Excellent stakeholder and client communication skills, including the ability to work independently, influence decisions, explain complex topics clearly and collaborate across product, technology, operations and client-facing teams. A bachelor’s degree or equivalent practical experience in business, finance, technology or a related discipline is expected. Added bonus if you have: Experience with transfer agency or investor services platforms, performance fees, complex fund structures, fund launches or client migrations. Practical experience with data and reporting technologies such as structured query language, data visualisation tools, data transformation processes or cloud data platforms. Experience performing user acceptance testing, release readiness, product demonstrations or training for client and operational users. What we offer you: At FIS, you can learn, grow and make an impact in your career. Our benefits include: Flexible and creative work environment Diverse and collaborative atmosphere Professional and personal development resources Opportunities to volunteer and support charities Competitive salary and benefits Privacy Statement FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice . Sourcing Model Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company. #pridepass